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Easy to upload bills and quick…
Easy to upload bills and quick turnaround
Insurer: MetLife
By: Ken LaFerle
When I have had questions the staff is…
When I have had questions the staff is very friendly and helpful.
Insurer: MetLife
By: customer
I’m a previous member I had a great…
I’m a previous member I had a great experience
Insurer: MetLife
By: Louis Gioppo
I’ve had MetLife 2-years now for our…
I’ve had MetLife 2-years now for our French Bulldog. She has more routine vet visits than any other dog we’ve had. I submit claims frequently and I’ve never had one denied (preventative or urgent visits). Our plan with MetLife reimburses at 90%. Reimbursement occasionally takes longer than estimated, but never excessively. Direct deposits to account. I’d say overall I’ve been pleased with my pet insurance.
Insurer: MetLife
By: Phoebe The Frenchie
Exceptional Pet Insurance Experience with MetLife!
MetLife has truly impressed me with their pet insurance services. The entire experience, from signing up to submitting claims, has been remarkably smooth. I found the registration process incredibly easy and user-friendly, which set a positive tone from the start. When it came to submitting claims, I was pleasantly surprised by the efficiency of the system. The turnaround time for processing my claims was exceptional; I received a refund within 24 to 48 hours, if not even quicker. This level of service not only alleviated my concerns about financial burdens related to my pet's health but also reinforced my confidence in choosing MetLife. Overall, I’m giving MetLife an outstanding rating for their pet insurance due to their seamless process and rapid response times. Highly recommended for any pet owner looking for reliable coverage without the hassle!
Insurer: MetLife
By: Yuri
The app is very easy to use and…
The app is very easy to use and reimbursements are fair
Insurer: MetLife
By: customer
Surgery for cancerous tumor not covered
And it just keeps getting better. Claim was rereviewed and several items still not covered for cancerous tumor removal. 1.) Anesthesia - NOT COVERED!!! I guess they give the dog a bullet to bite on while doing surgery since you can't give them whiskey like they did for humans back in the 1800s. 2.) Removal of the cancerous growth - NOT COVERED!!! Fatty tumors are not covered (I understand that), but I guess you just keep the cancerous tumors in the dog to spread to others areas and eventually kill the dog???!!! 3.) Pathology report - NOT COVERED. Will not pay for the report to verify all cancer was removed and no further treatments such as radiation or chemo are needed. What are my premiums paying for then?
Insurer: Embrace
By: Betsey Woods
Customer service associates are always…
Customer service associates are always friendly, and they don't drag their feet when it comes to processing claims. I would highly recommend
Insurer: MetLife
By: customer
On 10/11/25 Robin provided Excellent…
On 10/11/25 Robin provided Excellent customer service!!
Insurer: Pumpkin
By: Gloria Martinez
It was quick and easy and I'm glad my…
It was quick and easy and I'm glad my Elvis is now covered under my Metlife
Insurer: MetLife
By: MARISOL MORON