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Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Dan made everything easy
Dan made everything easy. He walked me through the three claims and up loaded ingredients the pdfs.
Insurer: Embrace
By: Julia Covell
Get service assistance when needed
Get service assistance when needed
Insurer: Embrace
By: Nia
Negative
My experience with this insurance company was negative, unpleasant, costing me approximately $2000 and a waste of time. I will no longer be their customer and will not recommend this company to anyone. I insured my two cats with Embrace 1.5 year ago. As proof of cats health status, I provided a health certificate that was accepted by the company, which I have a confirmation email about. After 1.5 years of paying for the most expensive insurance, we had an insurance claim - one of the cats got an infection, we treated her, the bill was about $800. We applied for compensation, which was denied. The reason given was the health certificate, which was accepted and now rejected. Now they continue to bother me with the fact that I should provide additional information about a detailed examination of the cat, despite the fact that such requirements were not made before. Due to the fact that the insurance company actually took $1600 of regular payments from me, did not pay me compensation of about $500 and continues to make new demands, I closed the insurance policy.
Insurer: Embrace
By: Daria
Easy
My experience was very easy. I took itemized bill from the vet and entered a picture from it for proof. Didn't take very long. Very easy.
Insurer: Spot
By: Laurette Sylvia
Super quick turn around
Super quick turn around. Easy to submit, great support from staff. Very impressed
Insurer: ASPCA
By: Cassey-Lee Prinsloo
First claim
I was really surprised how easy the claim process was and how quickly it was processed. I will recommend Spot to others.
Insurer: Spot
By: Linda Alger
Very easy process to file a claim.
Very easy process to file a claim.
Insurer: Spot
By: lynne Quinn
I'm very impressed with Figo
I'm very impressed with Figo. They have been responsive and no issues with submitting claims for our French Bulldog for our first year. We are very pleased with their customer service and hope to keep them for years to come. We have it place mainly for major issues, in case they pop up (not for wellness items like shots or exams, although they did offer that as an option, which we opted out of). So far it's been very great experience. We plan to renew and keep it in place. They did offer a bit of a discount with our Costco membership (something for others to look into). It is worth the money for our peace of mind and overall wellness of our pup :)
Insurer: Figo
By: Heather Stivason
Way too expensive for almost no coverage
My coverage was going to jump to over $1000 for two healthy, young cats. The claims I made in the past were either denied or covered in insultingly low amounts. I'm just glad I was notified of the increase so I could cancel this already over priced "insurance" company. I agree with the reviewers who say this company is a scam. I regret I was ever sucked into the it. I'm embarrassed I was so naive to trust them just because the were supposed to be associated with my highly respected home owner's policy company. DO NOT USE EMBRACE.
Insurer: Embrace
By: Spirit Janie