218,373+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,373 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick turn around
Quick turn around. Received my reimbursement quickly. Much appreciated. Thank you
Insurer: Spot
By: Lisa Atherholt
Thank you FIGO
Thank you FIGO for taking care of all of our cats!!
Insurer: Figo
By: Karis Cats
Easy claim and fast reimbursement.
Easy claim and fast reimbursement.
Insurer: Embrace
By: Kanokwan O
Quick, Easy, Low rate insurance
My fiancé and I recently got Sonnet Auto insurance. The online assessment was super easy and the lowest rate compared to almost every other company. We were having some difficulties getting call backs in time from other companies and needed coverage ASAP. We are glad that a friend recommended Sonnet because it was super fast and everything was right online.
Insurer: Sonnet
By: Samantha Gaudet
Months of Waiting
It took (literally) months to resolve my issue, and I'm left paying more than I was before. It was all a Sonnet error, too. I was uninsured from Jan 12th to March 15. Several times I emailed and nobody ever got back to me. It was a really sad and disheartening experience. Honestly, it was the worst experience I've ever had with any company, *with the exception of your superstar, Amber, who is so brave and born for customer service jobs.
Insurer: Sonnet
By: Britt Koabel
Quite possible the worst claims process…
Quite possible the worst claims process I've every experiences in 30 years. I was recently helping my father, a Sonnet (Definity Insurance) auto customer. He originally signed up as he was coming from the US and Sonnet offered great rates and easy signup for someone without Canada driving history. Recently his car was hit while parked. The other driver (also a Definity policy holder) confirmed he was at fault. When submitting the claim, we provided all information through the process and an adjuster was provided. This is where it seems to go off the rails. It is near impossible to get a hold of the adjuster. They respond to an email every 2-3 weeks asking for information already provided. We have provided the same information 3 times, tried calling, tried multiple emails and it disappears into a dark hole. It has been 2 1/2 months since submitting and we still haven't heard back. While waiting for an answer for 1 email & voice mail, one of my own cars was hit while parked by my neighbour. I called TD Insurance, had my card assessed, fixed, and returned to me (replaced an entire door panel, painted, etc) while still waiting on a response from Sonnet to an email. Don't be fooled by their easy sign-up and low prices - you will pay for it if you ever actually need to make a claim. I recommend TD and have had 2-3 claims over the past 15 years with them and always easy.
Insurer: Sonnet
By: Nathan Smith
We have been 100% happy with Embrace
We have been 100% happy with Embrace. They're always friendly, happy to help. Their turnaround time on claims is very quick. 10/10 recommended!
Insurer: Embrace
By: Brenda D Hicks
Amanda assisted enrolling my fur baby…
Amanda assisted enrolling my fur baby today. She had excellent communication skills and a pleasant demeanor.
Insurer: Fetch
By: Ron Drago
Rebeca from Dallas
Rebeca from Dallas was so kind and helpful! She was able to answer any questions I had and helped me pick the best policy for my fur babies needs.
Insurer: Prudent Pet
By: Kaytlin Driver