218,373+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,373 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fetch is family
Our little pup was always active from the first day we took her home. We did everything we thought we should. Trained her well. Rewarded her with the things pups love most. One day, however, she jumped from the sofa and herniated her back. We took her for treatment at the animal university center. Initally we wanted to avoid surgery but medicated treatment would turn out to be insufficient and we had to reconsider surgery. After the neurosurgeon consult, we confirmed our policy coverage (as easy as sending an email…. Who would have guessed?!?) Then came the day of surgery. We were able to focus on our little girl’s care and comfort. Fetch took care of the rest. They were very clear and prompt in telling us what to request for documentation from the hospital. They advised it could take a few weeks to get the claim fully reviewed and a check issued. We got weekly check-in emails advising us the status. Within three weeks we had a check in the mailbox. They covered exactly what they advised they would. No hidden costs. No small print. No headaches or debates. Their proactive and open line of communicating with customers reminds me of what is important when our fur family’s health is priority number one. Thank you Fetch family!
Insurer: Fetch
By: Ped Roy
Claim process very easy
Claim process very easy , so far Im impressed :)
Insurer: Spot
By: Ronald Cohen
Very happy so far!
Just enrolled with Fetch for our new puppy and couldn’t be happier thus far! Super easy to file claims through the app and reimbursement is quickly deposited into our bank account. Look forward to continuing our relationship.
Insurer: Fetch
By: Doug Barr
Puppy policy
It is hard to decide which pet insurance to chose. Once you pick one you can never leave because everthing that has happened to your pet is now a pre existing condition. Which means no other pet insurance will cover your pet. So I talked to 6 different companies and chose Fetch. Fetch had all the items I thought I needed for my new puppy. Fetch has a easy app to put all you documents on and they pay very quickly. But I was told they pay for all puppy shots. But as we all know puppys get 3 shots of DAPP. Fetch only pays for one of each vaccine, so I had to pay for the other two. Which is not what I was told by the sales people. I asked this question two times to make sure they would pay for all puppy vaccines. I will write another review if another loop hole comes up, but needless to say I am disappointed in the bait and switch.
Insurer: Fetch
By: Terri mcmaster
Very quick decisions and reimbursement
Very quick decisions and reimbursement. Very pleased. My one claim reimbursement paid for the year!
Insurer: Fetch
By: Tracey Kinder
I love Prudent Pet :)
I love Prudent Pet :)
Insurer: Prudent Pet
By: Clare G
I have had a hard time using the app…
I have had a hard time using the app and where things are at. Not very user friendly so honestly haven’t been on it much this year. Hopefully I can upload vet info as needed & can get help when I need to file a claim.
Insurer: Figo
By: Lennon’s mom
Unleashed Frustrations-My Experience with Peter Best
My experience with PetBest’s claim process for my puppy Cola’s wellness care was disappointing. Despite having an Essential Wellness policy, my claim for a Vetco package, Pup Shield Pro, did not cover services like rabies and other vaccinations, fecal exams, and microchipping, which should have been covered. The package was a cost-effective choice that should have benefited both parties. Under the EssentialWellness Endorsement of my policy, I pay premiums with the expectation that preventative care for Cola is covered. What I am requesting is entirely within the reasonable expectations of my policy's provisions and a standard request that should have been easily addressed. Instead, it led to a tedious back-and-forth with PetBest and Vetco, which was frustrating and concerning for the handling of potential future claims. I urge PetBest to consider this as constructive feedback for improving their customer service and claim process, reflecting the integrity and reliability policyholders expect. I just joined Pet Best on March 14 2024, a week later, I’m in the process of find a new pet insurance company. So if anyone has a recommendation, please let me know.
Insurer: Pets Best
By: Jing Huang
We love Pumpkin Insurance
Pumpkin Ins. is awesome. We have had nothing but positive experiences. Our Frenchie had spinal surgery last year and our Boston had rectal surgery this year. Pumpkin has supported us all the way. Vet bills are horrible these days. So if you have pets whether it be dogs or cats you need Pumpkin. I don’t know what we would do without it. Thank you Pumpkin.
Insurer: Pumpkin
By: Linda