218,373+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,373 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I do love being able to file a claim online
I do love being able to file a claim on your website, it makes it very easy to file the claim. The only thing I would love to see change is having to put in a date for when the illness/injury first occurred when it is an ongoing medical condition. It would be great if you could add a button to say it is an ongoing illness so you don’t have to try and remember when the illness first occurred.
Insurer: Pumpkin
By: John
A wonderful company to have for my…
A wonderful company to have for my insurance needs. Everyone I have had interactions with have been knowledgeable, friendly, efficient and helpful. I would recommend this company for everyone searching for a different type of insurance broker that are easily available and an absolute joy to deal with. Eleven stars out of ten.
Insurer: Sonnet
By: Brian Moore
Easy, honest, and timely
We have 3 dogs that have all had Pumpkin insurance since they were puppies. It is easy to submit their claims and reimbursement has always been quick and correct. They never try to get around covering things with "hidden exceptions".
Insurer: Pumpkin
By: Teri
My Pumpkin Review
Whenever I had to call Pumpkin, their staff is always friendly and professional. My claims have been processed very quickly. I would give Pumpkin ten stars!
Insurer: Pumpkin
By: Sonja
My pup got suddenly sick
My pup got suddenly sick, requiring hospital care for 24 hours, and I was so pleased that my Pumpkin insurance covered 90% of the bill. The claim was processed quickly, and within a couple of days I was paid. Couldn’t be happier with this coverage and highly recommend it!
Insurer: Pumpkin
By: Sue
STAY AWAY FROM THIS COMPANY!
They said my dog was anxious and nervous, and was prescribed Trazadone, but Cassie Jane has NEVER taken trazedone, nor was it ever prescribed for her. I have owned her since last May! It is almost a YEAR! She has NOT taken TRAZEDONE, EVER, and she is as sweet and laid back as a dog could possibly be, with people!!! She was nervous on her first visit to the vet as she was just rescued the day before (after being in boarding in a cage for 3 + months) and was ill with food poisoning and worms. Their policy is a scam! It took from January until now for a medical review to be held when I submitted everything to the person who sold me the policy, before I took out the POLICY! Her name was Katie. Embrace waited until 3 months after the cancelation refund deadline to review her files! FOREWARNED IS FOR-ARMED!!!! DO NOT PURCHASE EMBRACE PET INSURANCE!!! I am about to report them to the BBB! Cassie Jane,my rescue dog, had worms and food poisoning when I rescued her, and I got $2000 bill from the Emergency room where I had to take her for projectile diarrhea and vomiting the day after I got her. Insurance said it is a preexisting condition so they won't cover ANY vomiting or diarrhea for a period of ONE YEAR....AAAND, if she vomits or gets diarrhea again, before that one year period, it will not be covered and will be considered pre existing!!! WTAF???? What dog never vomits or gets diarrhea???? It was caused by food poisoning and worms!!!! I am so angry I am fit to be tied. I sent Cassie Jane's records in JANUARY! There is a 30 day cancelation refund but despite me calling them over and over, they dragged out her review for the records 3 1/2 months until I could no longer get a refund and paid them almost $400! DO NOT GET EMBRACE PET INSURANCE! BAD BAD BAD- WORSE THAN BAD!
Insurer: Embrace
By: Marjorie Zimmerman
I Highly Recommend Pumpkin Pet Insurance!
Pumpkin insurance took away the stress of our dog's trip to the vet hospital. They were fair, timely and made the claim filing process a no-brainer. I highly recommend Pumpkin Insurance to anyone with a fur baby!
Insurer: Pumpkin
By: Kathleen Gallant
Don't hate the player, Hate the game
Even though my premiums went up, My questions were answered clearly. Don't hate the player, Hate the game
Insurer: Sonnet
By: Doug
Embrace, An Excellent Choice for Care
Embrace was always there but I was unable to use the insurance because the Vet would not wait for the insurance to pay. They want cash up front. But I had wonderful coverage for my Zoey through them and if I had the money to pay cash for treatment and then get reimbursed it wouldn't be a problem. Embrace is an excellent insurance and I had the best for Zoey through them.
Insurer: Embrace
By: DIANE GLASSEL
Easy to submit claim
Easy to submit claim
Insurer: Spot
By: Jeffrey Schaffer