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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Positive experience
Good customer service when I was confused how to submit the claim. Claim was processed quickly.
Insurer: MetLife
By: customer
We found out that Pongo has allergies
We found out that Pongo has allergies, so he must get a shot every month. I submitted the invoice and honest to God. I had the funds in my account the day after.
Insurer: Trupanion
By: Jennifer
It such a pleasure doing my business…
It such a pleasure doing my business with your company. Very prompt and inviting . Thank you.
Insurer: MetLife
By: Carol Hubbard
Staff
Staff, coverage and ease of claim submissions
Insurer: MetLife
By: Elizabeth
Worst customer service ever
Worst customer service ever. Do not get this insurance. There are much better options.
Insurer: MetLife
By: customer
Excellent customer service.
Excellent customer service.
Insurer: Trupanion
By: Patricia Cotter
NO PROBLEMS
EVERYTHING WAS QUICK AND EASY TO SIGN UP
Insurer: MetLife
By: CRYSTAL COLLINS
Trupanion is the best
Trupanion is the best! They are so easy to work with us. Our little dog has had some major surgery. We are so thankful for them.
Insurer: Trupanion
By: Wade
So relieving to have coverage when the unexpected happens!
When you adopt a new pet you never expect to have any issues. We are so thankful we signed up for Trupanion the first week we adopted our Annie girl! She started suffering seizures after having her for 10 months and has been diagnosed with idiopathic epilepsy. Having the financial support of our plan with Trupanion has been such a relief! I can’t fathom the extra layer of stress we’d be feeling during these past few months of emergency room visits, medication changes and highly expensive diagnostic procedures. I can’t recommend it enough! Great coverage, helpful customer service and excellent turnaround time on receiving reimbursements!
Insurer: Trupanion
By: Steffanie
1,2,3, easy steps for pet insurance
This was the first time we looked for pet insurance for our new little puppy Keala. Amanda was able to answer all of our questions. Her attitude towards us was amazing and positive. After our conversation, my why and I were very comfortable getting a policy for Keala. Keep up the good work. Thanks...
Insurer: Fetch Canada
By: Marc