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Not a trustworthy company
Gave them a one star rating a year ago because I couldn’t leave a zero. Same thing. Again, what a scam. Just received notice that rates are going up again! I now pay almost twice as much to insure my two dogs as I do my whole family. Started at $100/month per pet when I signed on, now it’s $170/month. In addition to that the last claim I made, for a previously established health condition, was unnecessarily delayed in processing. Despite being submitted by the vet directly, reimbursement was withheld until Trupanion could review the vet’s chart notes. Most assuredly to look for a way out of covering the claim. DO NOT WASTE YOUR MONEY!
Insurer: Trupanion Canada
By: TR
Very easy to access
Very easy to access
Insurer: MetLife
By: jarumi Carrera
Make sure it’s right for you
Our dogs are generally healthy and haven’t had any big issues. However the denial claims have been more frequent than not and they automatically disqualified our golden retriever for anything related to hip dysplasia and denied our rescue mix for a wellness benefit without cause. I have regrets having been with Petsbest from the start. Our GR’s premiums is now 400 a month which is the same as mine! A 100 dollars a month increase from last year. We are likely to now cancel our insurance with Petsbest. I am disappointed that we have to do this.
Insurer: Pets Best
By: Young Choo
Prompt review
We appreciate the prompt review and reimbursement in a timely manner.
Insurer: Pumpkin
By: Jennie
Claims
Claims are processed promptly and without problems. Great pet insurance.
Insurer: MetLife
By: Robert
Easy to upload bills and quick…
Easy to upload bills and quick turnaround
Insurer: MetLife
By: Ken LaFerle
When I have had questions the staff is…
When I have had questions the staff is very friendly and helpful.
Insurer: MetLife
By: customer
I’m a previous member I had a great…
I’m a previous member I had a great experience
Insurer: MetLife
By: Louis Gioppo
I’ve had MetLife 2-years now for our…
I’ve had MetLife 2-years now for our French Bulldog. She has more routine vet visits than any other dog we’ve had. I submit claims frequently and I’ve never had one denied (preventative or urgent visits). Our plan with MetLife reimburses at 90%. Reimbursement occasionally takes longer than estimated, but never excessively. Direct deposits to account. I’d say overall I’ve been pleased with my pet insurance.
Insurer: MetLife
By: Phoebe The Frenchie