218,376+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,376 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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the best
I have 4 dogs so it seems like there’s always a reason to visit the vet. Recently, my oldest was diagnosed with cancer and needed surgery. After that was done, I simply uploaded the invoice and Healthy Paws reimbursed me at the rate of my plan almost immediately as is customary when you send everything they need. Then, a few days later they reached out to me to ask how my dog was doing and to send well wishes. I think that should tell you everything you need to know. I can’t recommend them enough.
Insurer: Healthy Paws
By: Greta Condee
Fetch Pet is greedy -- nothing like old PetPlan
I read a recent review here that Fetch raised rates $300 a year. I don't know what percent of their policy that is, but I was raised 38% this year and last year it was close to 40%. I have had to make changes in the coverages to make it affordable. I read a review here suggesting saving your money and paying the bills as you go along. That is a great idea! I wish I had done a very long time ago. It makes a lot of sense. If you are good with budgeting, it makes sense because pet insurance is not a good investment. I've spent tens of thousands of money on this pet insurance. If I had saved the money and paid the costs from my bank account, I would now have at least $15k extra in the bank. (I did the math.) I am tempted to wing it and pay as I go along. I could afford it decades ago for a dog who lived to 16 and I had no pet insurance back then, and I wasn't making a lot of money. I survived financially. This insurance for 2 dogs costs me annually more than 3 vehicles with full coverage and zero claims on my auto policy. I can put the money into a CD. They do process claims in a timely manner, but they charge $3.50 per pet per transaction each time they charge for the policy payment. (That's 2 transactions for me per quarter for my 2 dogs, $28 a year.) Other companies are charging $2 for one transaction because they combine the policies in one single charge. The fee equates to less for me to be billed monthly somewhere else than to be billed quarterly with Fetch. Not for nothing, but why would Fetch's charges be so much higher when their employees have been working from home since at least covid? There is barely any overhead. They don't have to rent or buy and office building, pay for heat and A/C, pay cleaning people, etc. What constitutes their fees and exorbitant increases? Come on. I do have to credit Katie for correcting misinformation I got from someone else there (Lisa) who (twice) told me the fee was $5 per dog, saying it would be $40 total to be billed quarterly and $120 total to be billed monthly. The increases have been huge for years. They changed one of my dogs to their new policy with an annual deductible and didn't change my other, yet they are the same age and were insured the same day from the start. It doesn't make sense. I've had my policies for 10 years. There is no loyalty discount.
Insurer: Fetch
By: Expressing_my_opinion
Great insurance
Great insurance! Once you file a claim they’re on top of it in a timely manner! I love it! It’s also easy and affordable.
Insurer: Spot
By: Tawnee Smith
First time submitting a claim
First time submitting a claim, it was quick, easy, and just awesome. I love that we are seeing returns happen immediately. Overall price and quality of insurance is definitely great.
Insurer: Spot
By: Sun Young Park
Intentionally cancelled my policy
Intentionally cancelled my policy. I being a customer for over 8years. And suddenly receive an email that my policy cancelled. No communication before. Seems , now my pet is getting older and they know it will cost them. Stay away from this company
Insurer: Healthy Paws
By: Abhi
Highly recommend
I have been with Sonnet for 2 years and they have never failed me when I need help. They have a professional and helpful customer service team. Also, their app and website are user friendly, super easy to check policy/quote or update information on my own. Additionally, I believe they have the best price in the market. I just don’t know if they would be also efficient when I claim. Luckily, I have not had to claim anything so far (knock the wood)
Insurer: Sonnet
By: Hazel
Courteous
The representative who helped me was very helpful and courteous. She listened and gave me the time to explain what my question was.
Insurer: Embrace
By: Lisa Wade
I love spot pet insurance they do what…
I love spot pet insurance they do what they claim! After 1 month of having it my dog started having seizures for no reason he had to visit the vet 2 times for testing and meds! After meeting my deducible spot pet insurance refunded me back what I paid for his vet visits! Claims are easy and fast! Customer Service is fast to answer and easy to contact! Great service!
Insurer: Spot
By: Mary Carmen Marroquin Guido
Rebecca in Frisco, Tx
Excellent Experience Setting Up My New Plan with Rebecca in Frisco, Tx, She Was Very Professional, Kind and Helpful,
Insurer: Prudent Pet
By: Rebecca Nichols
The access was great and so were the…
The access was great and so were the customer service people
Insurer: Sonnet
By: Gordon and Marilyn Page