218,376+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,376 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Always responded promptly and claim was…
Always responded promptly and claim was processed quick and easy!
Insurer: Embrace
By: Lindsay N
Terrible
Terrible. My dog just had a terrible accident that required TPLO surgery but they are denying based on “pre existing conditions” that don’t exist. They also don’t make appeal information available. I’m usually very reasonable but this is fraud. Responding to the response below - why would I waste my time? ASPCA you have my number. I'm available if you are going to rectify the situation. thanks.
Insurer: ASPCA
By: Sarah Delia
I had a wonderful experience with Laura…
I had a wonderful experience with Laura Dinh she was so helpful. She led me through everything that I needed to do. I was considering dropping Fetch insurance because I haven’t had that same experience with someone else, but this girl was wonderful. I changed my mind and I’m staying with Fetch pet insurance thank you Laura for showing me the right way.
Insurer: Fetch
By: Ellen Burns
Simply Amazing!!
I cannot believe I waited so long to look into pet insurance and I am so glad I have chosen Lemonade. My claim was reviewed so fast and payouts for claims are also super fast. Everything with the policy is easy to understand and if there is something that you don't understand, Lemonade is so wonderful in helping answer questions. They are patient with your questions and make sure you are satisfied. I would recommend Lemonade for pet insurance to anyone and everyone!!!
Insurer: Lemonade
By: Nicole
Spot insurance is amazing
Spot insurance is amazing. I ensure my cats, so that when problems show up, I am covered. Spot has never let me down and they are very reputable. I get great value out of the piece of mind and the coverage that spot gives me.
Insurer: Spot
By: Harold Roberts
Excellent exchange with Customer Rep., Lisa J.
I spoke with Customer Service Rep, Lisa Johnson, re: 66% Premium increase. Lisa demonstrated advanced policy knowledge and excellent soft skills. She was empathetic to my concerns and transparent in a good way to offer solutions, but not over promise something that she didn't have control over. In the process I learned more about possible options and the timing involved with each. In short, an excellent exchange and great Fetch ambassador.
Insurer: Fetch
By: Patrick
I submitted my claim and they were…
I submitted my claim and they were quick. I never thought I’d need pet insurance glad I do. Thanks
Insurer: Spot
By: Alexandra Laurenzi
I feel my furbaby, Sterling, will be covered for needed things!
I called Embrace because they were rated #1 by Forbes. I talked to Brian, who answered all of my questions and concerns after a bad experience with Spot Pet Insurance. We adopted a 4 month old Silver Miniature Poodle 9 months ago. We purchased pet insurance to cover needed vet bills and medicines for our baby. We recently took Sterling to the vet for a heartworm test so we could get our new prescription for Trifexis, which I was expecting to be reimbursed for the test and the 6 month prescription. The vet informed me that there is a new year long shot for heartworms and told us how much it cost and that the shot only prevents heartworms and we would still need flea and tick prevention. We decided to do the heartworm shot and purchased Bravecto for fleas and ticks for 3 months for each application. When I sent my claim in to Spot, they approved $25 for all treatment (Test was $41, Heartworm Shot was $107 and 3 month prevention for Fleas and Ticks (Bravecto) was $75.70, $223.70 Total). They said they only cover $25 per year for heartworm tests, prevention and flea and tick prevention. $25 for the year!! I questioned this and they told me it was on page 10 of the contract. I searched with them on the phone to find it on the last page of the contract (Page 21) after the name and address of the company that carries the policy, not Page 10. It is hidden at the end on the very last page! I immediately canceled my policy with them and ended on the phone with Brian with Embrace! Brian was very professional and knowledgeable about the insurance policy and what I needed for the coverage I was interested in. I told him I wanted to talk to my husband before I actually made a decision about coverage. He told me he could call me back at noon the next day, which was a Saturday. He called at exactly noon and signed me up. I feel confident that things will go much better with Embrace instead of Spot who hides things in their policies!!
Insurer: Embrace
By: Sherrell Fox
Super friendly easy to deal with
Super friendly easy to deal with. Claim filed recieved payment within 2 days.
Insurer: Spot
By: Aimee Rabon
Paid for itself and then some!
It was easy to sign up. So far, I have submitted three claims. The first was delayed not to having medical records and had closed but once I sent the records, it was processed and reimbursed. Spot has more than paid for itself this year already!
Insurer: Spot
By: Cat B.