224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I was disappointed in the fact that the…the process was lengthy
I was disappointed in the fact that the process wa took as long as it did. The claim was placed on hold pending further medical records which did not have. I sent personally every record I had since adopting my dog and the only previous record was her first set of vaccines. Sorry, but I had to get upset and considered the BBB to make a complaint. Going forward I hope the claims are more timely.
Insurer: Embrace
By: Kelly O'daniel
Highly recommend
Highly recommend, excellent customer service. The policy was explained in an easy-to-understand manner, and any claims I've submitted have been reviewed and reimbursed quickly. I'm very thankful that USAA recommended this company.
Insurer: Embrace
By: Leslie
Great service!
Quick no hassle payments on covered expenses for my pet.
Insurer: Spot
By: Jeffrey Snyder
Easy to submit my claim.
Easy to submit my claim.
Insurer: Embrace
By: Vance Myers
It took over 30 business days to…
It took over 30 business days to resolve my first claim, which is absolutely unacceptable. Even after I submitted all required documents my claim was placed on hold. I resubmitted then two times more and then contacted the ask email with all the details. Finally, my claim was approved but I only see a number without an itemized explanation of what was covered. All my other insurances would have included this. Just because it's pet insurance doesn't mean you don't have to provide itemized items.
Insurer: Embrace
By: Lacey
Best Experience Ever!
My recent experience with Embrace Pet Insurance was without a doubt the best I've ever had! They truly care about their customers. I really appreciate the generous way they resolved my latest concern and would certainly recommend them to my family and friends. Thank you Embrace Pet Insurance!
Insurer: Embrace
By: KB Anderson
Many Pets was faithful to honor their
Many Pets was faithful to honor their insurance coverage promise
Insurer: ManyPets
By: Carl Lang
The online chat was amazing & convenient.
The online chat was amazing & convenient
Insurer: Fetch
By: Bruce Abbott
Saved my Pups Life
I purchased insurance on my first pup when I got her. I figured she was no different than one of my own children and I should give her the best life I can so I purchased Embrace insurance for her. Two years she was claim free, then all of a sudden over a holiday weekend she was not herself, very lethargic and was sick and having accidents which she never had. We took her to the vet and the vet admitted her for a week, we thought she was doing better, she had a surprise for us, on the 4th of July she relapsed and bloodwork was very bad. My doc had an idea of what she had (IMHA) but couldn't confirm it, so she said you need to get her to ISU Vet Med. We rushed her to ISU and in the first 30 mins IMHA was confirmed, she got an immediate blood transfusion and was admitted and watched for a week there. This whole ordeal was in the range of $10,000. She's on daily medication now and relapses about every 18 months, but is easily manageable since we know what we are looking for now. Without Embrace to help soften the blow of the cost, Paisley would have to have been put to sleep as the cost to save her I couldn't afford. Embrace allowed me to say do whatever to save her only if it won't give her a poor quality of life, she still lives her best life to this day, running around outside, playing with her brother and being a sweet pup with such a sweet temperament. I can not say enough about the insurance, they're simply the best and going without pet insurance in todays costly world is not a smart choice.
Insurer: Embrace
By: Mike Emery