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Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Embrace Pet Insurance Finds Another Money Grab Opportunity
This company has chosen to act like a money grabbing company like the rest. Embrace pet insurance has chosen to increase my monthly insurance premium because I changed addresses. We recently moved approximately 7 miles from our previous address and Embrace feels that the new zip code comes with an increase in veterinary costs. I don't know about all of you, but I don't change vet services based on my zip code. My vet stay the same, my veterinarian emergency treatment stays the same, the food I feed my dog stays the same,..... In no way does our moving justify a 10%+ increase in premium costs. I have consistently paid between $150.00 and $325.00 premiums per month for coverage for each of my 5 dogs over the past 15 years and this is how they want to treat their loyal customers..... I called and was told that "our system is setup this way and there isn't anything I can do about the increase". Thanks Embrace!!!
Insurer: Embrace
By: Andy Torres
Premium is too high for return
I feel like I pay too high of a premium for the plan not to cover most bill I submit for reimbursement. I haven’t submitted many, thankfully, but when I do, it hardly ever Covers anything.
Insurer: Pets Best
By: Stevie Thackeray
Great pet insurance definitely highly…
Great pet insurance definitely highly recommended.
Insurer: Embrace
By: Victor Gomez
Awesome experience
My claim was processed quickly. Everytime I call the staff is always so pleasant and eager to help.
Insurer: Pumpkin
By: Mary Cook
Very helpful and kind
The customer service representative was very helpful and kind.
Insurer: Spot
By: Rachel Poole
Unprofessional
Asked a ton of questions then told me they weren't writing any new policies in my state, sorry, goodbye. That was it. Totally messed up
Insurer: Embrace
By: Patrick Moore
Easy to make a claim - timely payments
It is always very simple to submit a claim and the response is always timely as to when the claim payment gets deposited into my bank account.
Insurer: Embrace
By: Lisa
Bad service
Bad service, I will cancel my policy , not cover all my needs , take long time to get refund Not good company
Insurer: Pets Best
By: Krissia Cabrera
Pets Best has been a pleasant surprise
Pets Best has been a pleasant surprise. My claims have been approved and paid timely and I haven’t had to appeal anything I’ve submitted. Amazing service for an insurance company.
Insurer: Pets Best
By: Ada Jourdan
We just signed up
We just signed up, but are pleased so far.
Insurer: Embrace
By: Karen FUller