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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Sudden spleen removal
My dog suddenly had to have her spleen removed! She's never had any medical concerns, and has aways been a vigorous, active, healthy dog. So, I was devastated to get this news, and worried about the 15k surgery cost! I was a brand new customer to Pumpkin, and they were exceptional to deal with! The surgery was a success, and Pumpkin was extremely easy to deal with. I just uploaded her medical records to their website, and my claim was approved within 14 days, with a 90% payment wired to my bank account! Thank you to the great members of the Pumpkin team who were kind, knowledgeable and helpful! Kelly Martinez
Insurer: Pumpkin
By: Kelly Martinez
Really glad I chose SPOT pet insurance
Great experience so far with this company. Claims are really easy to submit and get processed quickly. Once claims are processed you get a direct deposit quickly. So glad I chose Spot for my fur baby cause you never know what kind of illnesses or accidents might happen.
Insurer: Spot
By: Daisy
It takes too long to be reimbursed
It takes too long to be reimbursed. It took almost two months for my first claim to be reimbursed. By the time I got my money back I had completely forgotten about the claim. So I guess that was good….getting money back that I was not expecting.
Insurer: Embrace
By: Dee Johnson
answered my question quickly and…
answered my question quickly and professionally saving me valuable time on the phone
Insurer: Embrace
By: david
I am impressed with the ease of…
I am impressed with the ease of submitting claims and the fast processing of claims. So glad that we got this insurance!
Insurer: Spot
By: C Smith
Pumpkin is great
Pumpkin is a great, hassle free insurance. They don’t make any fuss over cases. They don’t increase fees or drop you if you used them like the case may be for different insurances for people. All my 3 kitties are safe with Pumpkin and I would definitely recommend them to anyone who has cats or dogs.
Insurer: Pumpkin
By: Anna L
Quick processing. Slow mail check.
Processing of claims is quick but make certain you include all the necessary paperwork. I have them send me a check as I don’t like giving out my bank info, but it takes 2 weeks to get it. Why so long?
Insurer: Spot
By: Thomas Bader
Glad we had pet insurance & preventive care option to know Bella, our dog is the healthiest she can be.
We are glad for the quick response of the claim dept and the summary so we knew when the deductible was applied versus accepted claim reimbursement amounts. As we unfortunately had 2 major events- a coyote attack- thankfully superficial and Pancreatitis a few weeks afterwards- 2appointments for the bite- one emergency & other was scheduled.
Insurer: Pumpkin
By: Keith Endow