218,465+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,465 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Bruno was wonderful courteous and…
Bruno was wonderful courteous and professional he got me a lower rate and was super patient!
Insurer: Sonnet
By: Elsa Romao
Best customer service ever!
Best customer service ever!! Thank you Miguel!
Insurer: Sonnet
By: Gemma Newberry
Josh Sabado was very helpful and…
Josh Sabado was very helpful and provided fast service.
Insurer: Fetch
By: ... ...
Never had a claim paid and wish we’d never gotten insurance
Our premium has jumped to almost $300 per month. We’ve paid an insane amount over the years to not have a single claim ever covered. No phone number to call, just emails back and forth. Wish very much that we had never gotten insurance.
Insurer: Fetch Canada
By: Christine
Hoping I won't find out.
I really won't know how good Pumpkin is until I need it for Simone. Sign up was quick and efficient. Thank you for her little toy, she loves it.
Insurer: Pumpkin
By: customer
Joshua did a great job switching over…
Joshua did a great job switching over my dogs policy and explaining what coverages I have as well as explaining the claims process to me.
Insurer: Fetch Canada
By: Amanda Gates
Prompt response to enquiries and calls.
Prompt response to enquiries and calls. Friendly courteous service.
Insurer: Sonnet
By: AlexGScotty
Claim processing
Ease of submitting claims and timely processing times.
Insurer: Spot
By: Jennifer
Slow processing.
I have 3 dogs - only one has Pet's Best - so just because I can compare I will say that Pets Best is very slow at processing claims in comparison to my other insurance. Watching a lot of money sit on your credit card while they process the claim is a little stressful- I filed immediately the day of the incident and its been 25 days - they finally processed the claim and state what the reimbursement is but I am waiting on the deposit - with my other dogs when filing I have the money back in my account under 5 days. I have had no problems though as far as the claims process that has been fine overall.
Insurer: Pets Best
By: GAIL MITCHELL
Quick review and feedback is awesome!
Quick review and feedback is awesome!
Insurer: Embrace
By: SWODOG