224,745+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,745 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Do not recommend...
First time buying pet insurance and thought I was going with a reputable company. My very first claim for my dog's torn acl was denied. I called customer service and was told it was because there was a reference in my pet's records of occasional stiffness in that same leg, even though at which time the vet said her leg was fine and recommended a joint supplement due to common hip problems with labs...a totally different issue. I will be filing an appeal since my vet agrees the denial is ridiculous, but I assume it will be denied, and then I will be cancelling my insurance with this company. Lesson learned. Go elsewhere or skip the insurance altogether.
Insurer: ASPCA
By: Paula Caires
Extremely disappointed
Extremely disappointed! I’m over $600 in vet bills and you are telling me everything is a precondition! I don’t think you even looked at the Dr’s reports. Obstruction in the lower intestine is not and was not a precondition from October 2022.
Insurer: Embrace
By: Jeanine
They did respond me back quickly and…
They did respond me back quickly and explained how to use the billing.
Insurer: Figo
By: shane
Easy Peasy
Great website and easy to file a claim from my computer! Good email reminders of renewal date.
Insurer: Embrace
By: Maggie's Mom
Easy portal
Easy portal, prompt review and decision regarding coverage. Easy.
Insurer: Fetch
By: Loren and Robert
Excellent service
Excellent service , great value, expeditious handling of claims.
Insurer: Embrace
By: Janet Limitations
Fast paymemt
The claim was processed quickly and paid exactly as expected
Insurer: Fetch
By: Renae McIntyre
So very disappointed
So very disappointed. I have been a customer for a decade. Watched my premium increase to the point where it is thousands (not joking) a year. Meanwhile talking to a real person just gets harder and harder. I am still waiting on a claim from July. I just keep getting endless emails or texts saying “still in review”. How this company has changed over the years and not for the better. We are getting a new pet tomorrow evening and have decided to try another company. Perhaps it’s no better, but this company is delay, deny, delay deny. But rest assured they never delay taking a premium payment.
Insurer: Fetch
By: Ronald Martin
The agent was professional and…
The agent was professional and understood what I was attempting to accomplish. Very knowledgeable and personable. She did a great job.
Insurer: Fetch
By: david allen
She is a puppy
My pet is 7 months old and they are requesting a full year of vet information prior to considering my first claim. So far not going well at all.
Insurer: ASPCA
By: Tim