224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Everything is a pre existing condition
Everything is a pre existing condition. When I first got the dog she had mange. Now every skin condition is excluded, even eyes and ears. She’s overweight, so anything related to being overweight that comes up in the future is excluded. Simply put, they wiggle out of paying claims. Had it for over a year, not one cent paid on claims.
Insurer: Embrace
By: customdrills
Simple with no hassles
It was so simple! I just submitted my claims and two business days later the money was in my account! I am so impressed and grateful for this insurance.
Insurer: Spot
By: Libby Michaud
I don't understand why I didn't get a…
I don't understand why I didn't get a full reimbursement
Insurer: Spot
By: Tyson Owings
my first experience was pretty good
my first experience was pretty good. My first submission took quite a bit, but I guess this is normal all in all was pretty good service.
Insurer: Embrace
By: Ryan Mckenzie
Excellent customer assistancetook the time with me on the…
Carrisa took the time with me on the phone to help me locate where I could see my uploaded documents online. The phone pictures just didn't cut it doing the upload by the app. She was really conscientious and 110% focused on assisting me with the upload so I could move on to making a claim.
Insurer: Fetch
By: Meredith Rife
Love this company
Love this company. Ease of claim and fast response.
Insurer: Embrace
By: Kathy Mcmicken
wishing i could give 0 stars
We have never missed a payment--Placed a claim for a cruciate tear surgery and after weeks of diligently sending Pets best every article of history, payment history ect that they requested in a very timely manner they denied the claim stating it was a preexisting condition-- my dog suffered from necrotizing fascitis aka a septic joint and was NEVER diagnosed with a cruciate tear in that leg...This is definitely disappointing considering i've been with their partner Progressive for YEARS and never had a problem with their partner. I would definitely go with another company in the future.
Insurer: Pets Best
By: Lia
Great experience
Dealing with Hina is what made my experience great, just an absolute pleasure to deal with.
Insurer: Sonnet
By: Lyle Sommers
Not no but heck no
Not no, but heck no…It’s a typical insurance scam and they got me. You pay and pay and then when you need it they deny you for a technicality… “ your dog has 4 legs not five it’s not covered”! I do not recommend!
Insurer: Embrace
By: John Johnson
I did not have to use the insurance as…
I did not have to use the insurance as of yet.
Insurer: Pumpkin
By: Becky Noyes