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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Attentive & Stand by their word
Attentive & Stand by their word
Insurer: Embrace
By: BP
No response
I never got a response I contacted the company over seven times no response I would never recommend this company to anyone
Insurer: Embrace
By: Gabi Dennison
Ease of Submitting a claim on line.
I submitted my first claim on-line today. Now, let us wait for result. Further review will follow after results. I still must submit two more related claims. The process to submit the first claim was very easy.
Insurer: Embrace
By: John Istle
The agent was great and helped me very…
The agent was great and helped me very well
Insurer: Sonnet
By: Habib Haghjoo
Insurance coverage and claim processing
The Embrace Insurance Company has been amazing regarding coverage of our dog's visits and treatments. The process to file a claim could not be easier. The instructions to do so are very user friendly, very clear. Claim refunds (for lack of a better word) are very efficient and quick. It gives us great peace of mind knowing that Sofia's care is covered. It enables us to provide to her the best possible care to keep her healthy for what we hope will be a long, happy life!!! This review is applicable to visit/treatment dates beginning 05/08/24 through 09/23/24
Insurer: Embrace
By: Brenda LaBelle
It was so easy to submit a claim
It was so easy to submit a claim. I had the refund within 3 days of submitting. Super awesome.
Insurer: Embrace
By: Sherry E
Room for improvement
It is relatively easy to submit a claim, however it is difficult to submit more than 1 invoice. I needed to take my dog for a re-check the next day and there is no way to submit a second invoice for the same claim. Also, I was very disappointed that what seemed like a very clear diagnosis of poisoning, was initially denied by claims under my accidental policy. I had to quote policy definitions and submit additional doctor notes in order to have my claim paid. On the positive side, the reimbursement of funds was very quick once the claim was covered.
Insurer: Embrace
By: Jennifer Sleeper
Just bought this pet insurance…
Just bought this pet insurance recommended by Prescott Animal Hospital. However, this is a recurring incident from the ER so I have not filed a claim. But I have had pet insurance before (years ago when I worked for the insurance company who first started it) and loved it. Peace of mind is everything!
Insurer: ASPCA
By: Nina BourBeau