224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Super Slow Once You Meet Your Deductible
I recently submitted a claim for my dog, who had emergency surgery. The bill was eventually approved and reimbursement issued, but it took a month to receive approval and reimbursement. I have 4 additional outstanding claims, one of which is 3 weeks old, that I still haven't heard anything on, other than a polite "sorry this is taking longer than usual" email. But if all my claims take this long, is it really "longer than usual"? Quite a different experience to before I met my deductible, when they would process my claim and issue an EOB in a day. Almost as if they don't want to issue reimbursement.
Insurer: Pets Best
By: Mary
Embrace has had my babies insured since…
Embrace has had my babies insured since they were 3…now they’re 9! First time I’ve had to use for illness, but it was simple to file claim, and completed in a timely manner.
Insurer: Embrace
By: TRAYCE CLARK
Filing a claim was simple process
Filing a claim was simple process. Unfortunately, cost of coverage is much higher than other highly rated pet insurance providers. Had to cancel as my plan jumped up 60.00 at time of renewal. Found a plan with same coverage amounts with awesome ratings for more than a 50% rate reduction.
Insurer: Embrace
By: Barb ODonnell
So responsive!
So responsive!! Claims are processed much faster than I ever imagined!! So easy to do on the app!!!
Insurer: Embrace
By: Janeen Bloyer
Submitting wellness claim was an easy…
Submitting wellness claim was an easy process easy to follow. Embrace has been quick on the turn-around.
Insurer: Embrace
By: Chris Elliott
Spot insurance
So far I’ve been very happy about the service provided. The only issue I have is when Carmel get her vaccines from a mobile vet recently, I thought more would have been paid back to me.
Insurer: Spot
By: Belinda Kubeczka
Frustrated Can’t get into website after numerous…
Can’t get into website after numerous trys and forever wait to talk to representatives.
Insurer: Embrace
By: Susan
Terrible experience
Terrible experience. Very unclear policies. Never had a claim approved. Went out of their way to deny them. Canceled after about 7 or 8 months. Total waste of money!
Insurer: Embrace
By: G Morgan Timmis
Useless Pet Insurance
I recently submitted a claim for a vet bill I received when my pup got sick. Pet owners know how expensive vet bills are. It took Embrace over two (2) weeks to process. I called the customer service line and was on hold for 40+ minutes before speaking with a representative. I was received less than 1% reimbursement for the claim. It didn't even cover the taxes. I am very disappointed in Embrace's coverage. It's unreasonable and unfair. I am shopping for a new pet insurance. I do not recommend. It's useless.
Insurer: Embrace
By: Lydia
I've been so happy with Embrace Pet…
I've been so happy with Embrace Pet Insurance for my two beloved Maine Coon cats. I would recommend them to anyone who has furry family members.
Insurer: Embrace
By: Tami Bone