208,625+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,625 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very simple process
Very simple process, no need to be contacting multiple agents to discuss your policy, coverage is Very clear and direct, claim service is quick and fair
Insurer: Pumpkin
By: Nick Maffei
Agent was friendly and helpful
Agent was friendly and helpful
Insurer: ASPCA
By: Leeboop
Should not send a survey before…
Should not send a survey before providing status or update of pet insurance that you had to pay 2 months in advance and be told you have to pay next month also. Feel like I’m being ripped off. Unable to give experience until policy is activated
Insurer: Nationwide
By: Angela Renea Hagans
Easy claims submission with rapid…
Easy claims submission with rapid reviews and responses and clear explanation of eligibility and payments. Representatives are knowledgeable and helpful.
Insurer: Pumpkin
By: Suzanne
Premium skyrocketed
I signed up with MetLife pet insurance three years ago. I, unfortunately, expect small premium increases each year but this year (2026) my premium went up by more than 50% — almost $1000. And that is with a discount for paying it in full! For context, I had no vets visits in the past year with the exception of my dog’s annual wellness/vaccines. My dog turned five this year so he’s not even that old. It’s appalling and feels like a money grab. I do not recommend MetLife to others.
Insurer: MetLife
By: Corey
quickness and courtesy
quickness and courtesy
Insurer: MetLife
By: Kathy Perone
Horrible Customer Service and reimbursement
Horrible Customer Service and reimbursement Process. Would never recommend :(
Insurer: Pets Best
By: Jule
Awesome Pet Insurance
I have been a customer of Pets Best Insurance for almost 4 years now. Any claim I have submitted has been carefully reviewed, appropriately reimbursed, and explained in detail. The claims process is very streamlined. I definitely appreciate being a customer of Pets Best Insurance and would recommend it to any pet owner in need. Thank you!"
Great service
I have had two times where my dog had an accident and it was simple to submit a claim and was fairly fast.
Insurer: Spot
By: Abbie Watkins
Very user friendly and great…
Very user friendly and great experience. The process for submitting claims is straightforward and benefits are easily explained. Service was quick and claims were process in a swift and timely manner. I recommend Pets Best to anyone who is thinking about insuring their precious fur babies
Insurer: Pets Best
By: Ly Tran