224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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First claim
Quick and easy to file claim and get reimbursed.
Insurer: Pets Best
By: Jim
Disappointing
I have sent unanswered emails and stayed on hold for extended periods of time. At least one of you knows of my problem since before the claim. In fact, I could not file the claim online andI cannot get on line to see anything related to my account, let alone my claim. Please contact me. I am frustrated by your lack of attention. Five weeks have now gone by and I am no closer to accessing my account than I was in August.
Insurer: Embrace
By: PTBÓL
Don’t buy..waste of money and time
Waste of money. It took over 2 months for them to review and close my claims which neither was paid. I was cc’d on several emails where Embrace tried to contact the emergency vet my pet visited. They only sent emails and never tried to call the business directly. I got tired of receiving these daily emails and had to reach out to the vet myself to get the missing information. Embrace is not a proactive insurance company. They also decided to decline my claims due to pre-existing conditions that were indirectly related to the issue my dog was treated for. Do Not Waste Your Money.
Insurer: Embrace
By: Beverly Hightower
Best pet insurance hands down!
I've been with Pumpkin Pet insurance for many years and did a lot of research and found them to offer the best coverage. Claims are paid pretty fast. I highly recommend them!
Insurer: Pumpkin
By: Karen C
So glad I chose spot for pet insurance
So glad I chose spot for pet insurance! Reasonable monthly payment ( half of what I paid to previous insurance company) Claim service efficient and fair, no bs dental. My highest endorsement!
Insurer: Spot
By: Jeffrey Leopold
Better than others
Pricing is better than others after my research and analysis. But pet insurance coverage, overall, is not what it used to be. The days of 90% coverage for the entire bill are gone. Nowadays, it’s like co-pays. Customer service is ok too.
Insurer: Spot
By: Lora Lee Del Rosario
I have this for both of my dogs
I have this for both of my dogs. It’s well worth it! Excellent service and coverage. Well worth getting. Reimbursement pretty quick.
Insurer: Pets Best
By: Adele Beardsworth
Thank you Kevin!!
Kevin was absolutely amazing in helping me create a plan for my two cats. He made the process so simple and smooth and was extremely thorough. Thanks Pumpkin!
Insurer: Pumpkin
By: Carmela Del Pizzo
Three of my claims have have just been sitting…
Three of my claims have have just been sitting in the Embrace system and they say "Pending Medical Records" even though these records have been sent by email and also uploaded into my documents online. There was absolutely nothing missing from the documents sent. My dog's prior medical history was even sent by our vet in July and Embrace seem to have lost it. That experience with Embrace was terrible. UPDATE: Fortunately, the claims were finally processed and they seem to process them faster now.
Insurer: Embrace
By: Gregory Voth
Avoid this company
Avoid this company, my insurance went from $260 a month in 2023 to 390$ a month? I had an accident 5 years ago, no tickets. 4680$ a year for insurance as a 35 YO is absoutley INSANE
Insurer: Sonnet
By: Kiki hall