218,724+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,724 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
218,724 total
What are you looking for?
Most selected providers in "April, 2026"
This chart shows the distribution of the most selected pet insurance providers in April, 2026.
Providers with highest rating
19,842 reviews
11,155 reviews
5,523 reviews
55,032 reviews
14,967 reviews
Category with most reviews
This chart shows the distribution of review categories.
Pumpkin Insurance is the only way to go…
Pumpkin Insurance is the only way to go if you have pets. I opted for the annual package. After Violets(cats) visit, I submitted a claim and received the money within 2 weeks. The direct deposit option is great. Anytime I have needed to call customer service I was impressed by how informative friendly and helpful the staff was.
Insurer: Pumpkin
By: customer
Easy
Easy, stress free claim process, which was settled super fast.
Insurer: Prudent Pet
By: dlozanodeweypest.com
Filing a claim is very simple
Filing a claim is very simple. Review of the claim is quick and payment received effortlessly.
Insurer: Fetch
By: Mona Ueda
I expect claims to be processed in a…
I expect claims to be processed in a timely manner. 2 weeks is my expectation. However consistently Pets Best has taken more like 6 weeks. I am extremely disappointed in this processing time and will be dropping them as soon as I can find a new insurance.
Insurer: Pets Best
By: Joyce Schehl Kluck
From PetFirst to MetLife
We (3 dogs at the time) initially had Pet First insurance for over 13 years and they were fantastic- great service efficient and caring. Would give them a 10 rating! Then MetLife bought them and the first year was difficult as some claim steps were different and the prices really increased! After 3-4 years it’s getting better and always room for improvement- hard to upload all tests lab reports and SOAPS so I fax and had trouble after Covid getting the proper fax number so claims were not processed- finally got handled and now it’s much improved and direct deposit of reimbursement is a great feature.
Insurer: MetLife
By: Pam
Be Careful With Metlife
MetLife is no different from any other insurance scam. I was referred to a specialist’s to finally figure out why my cat keeps vomiting and and $3300 later we received our diagnosis along with a denied claim because it’s a “pre existing condition”. They covered the POC visit for this issue but as soon as a specialist is needed it’s pre-existing? I am cancelling my policy and not getting pet insurance again, total scam.
Insurer: MetLife
By: David
Best decision ever
We have a standard poodle, Barney who is 8 now, but he was quite sick twice. We did not have insurance on him and we called him the $6000 dog. A few months ago we decided to get another, Betty, and I debated on getting insurance,,I decided to get a cheaper plan and called Met life. The man I spoke with told me the better , more expensive plan is good for a puppy and I could always lower it as she got older so I followed his advice. I’m so glad I did. Betty also has been quite sick twice this year and has had 13 claims. All have been handled quickly and every person I have spoke with is so kind. I’m so GLAD I have this policy and I will never drop or downsize it !
Insurer: MetLife
By: Susan
Latest 1 comments
I totally agree with the above post. I've rarely had to call regarding a claim not covered. When I've had to there were no problems, everything was explained and gone over with me. I too was going to cancel and was told the same thing. They go above and beyond to help you. I would recommend MetLife Pet Ins. to anyone who asks!
Positive experience
Fast processing, solid customer service, decent price. Sometimes there are emails that tell you records are needed even after they were confirmed received. Small issue in comparison to all the positives.
Insurer: Spot
By: TL
This "insurance" will rob you after your pet gets sick
Absolutely terrible company, extremely underhanded and unethical. THEY WILL JACK YOUR PRICES INSANE AMOUNTS, 300-400%. I belive they're targeting people who have pets with pre-existing conditions, so they are forced to move. It certainly is my case. I would recommend staying away from fetch, these guys are absolute crooks. EDIT: To clarify, by "offering my alternatives", what fetch is basically saying is they are happy to offer me a stripped down policy after years of paying for decent coverage. Because insurance means: pay now so you can pay more later. Absolute joke.
Insurer: Fetch
By: Lior Bugatus