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I currently feel as if I am dealing…
I currently feel as if I am dealing with the insurance adjusters that work for the boss on the Incredibles. They are finding ways to not cover issues that should not be considered bilateral or preexisting in any way. As a reply to embrace. For more details. How is a corneal ulcer in anyway considered preexisting to a cherry eye that was in a separate eye? A bilateral that is a completely different diagnosis. Currently working on an appeal but feel I really shouldn’t have to fight this. My account with you under Mike.keiser Thank you for your time to respond.
Insurer: Embrace
By: M Keiser
Save your money; they cover very little
Had insurance for over 10months on a new puppy. The very first claim I tried to make after the full 10 months for upset tummy/ diarrhea, they came up with every excuse they could to not cover 1/10th of what I had already paid. My sister had great luck with them but I found much better off self insuring and saving the copious amounts of money I paid them to cover even the worst of bills I’d ever get from vet. So disappointed. Total scam.
Insurer: Embrace
By: Bobby S
Accident Prone Puppy
Unfortunately we adopted a very accident prone puppy. Spot insurance has been great! Their customer service is next to none.
Insurer: Spot
By: Brad Campbell
Excellent Support
Thank you Prudent! We are thankful for now having pet health insurance for our dog. The registration process was easy and the support we received was excellent!☺️
Insurer: Prudent Pet
By: Berton Breaux
Embrace for our 13 yr old pup
We starting using Embrace about 2 1/2 years ago and started when our pup was already a senior at 11. While some things are considered pre-existing, like his arthritis issues (he had 2 ACL surgeries prior to insurance) - we have had success in using insurance for other things. As an example, a mass was just found on his spleen (luckily benign!), submitting claims has been very easy for the related ultrasound, surgery, etc. So far we have not had any issues with a claim being denied. I will never be without pet insurance again!
Insurer: Embrace
By: Micheal Brazelton
Claim submission was very…
Claim submission was very straightforward and easy. Thanks for making it that way!
Insurer: Embrace
By: Paul Dupree
Do everything to avoid reimbursing you.
They do everything to avoid reimbursing you anything. All that it is good for is (hopefully) major issues or major accidents, otherwise they deny every claim. They pay for no preventative, no wellness and go WAYY out of their way to classify anything under the sun as a "pre exisiting condition"
Insurer: Embrace
By: Neil Barth
Compassionate Company
Fortunately, my beloved little Yorkie was healthy for most of his life until recently and unexpectedly he became ill with cancer and with a broken heart he was euthanized. It took several days with expensive diagnostic treatment until the diagnosis was made. I submitted the claims and they were paid promptly. But what came as a surprise was the compassion I received from Pet Embrace. 1st in a beautiful email expressing condolence, secondly without prompting they cancelled the insurance and refunded the premium for the month. Third I received in the mail a lovely condolence card that contained wildflower seeds to plant in remembrance of my lost fur baby. This compassion touched my heart.
Insurer: Embrace
By: Julie Eriksson
So far it's been super easy submitting claims!
So far submitting claim has been super easy. Hardest part was choosing diagnosis. Will update after claims are processed.
Insurer: Embrace
By: Lori Sides
preexisting conditions are ridiculous
I insured my 8 week old puppy, but somehow STILL they are claiming everything is pre existing because one time it was mentioned to a vet that she was itching a little bit. Very hard to reach anyone by phone. Lesson learned - even if you insure a puppy before their first vet visit, and wait for the waiting period to close before getting treatment, conditions can still be "pre existing" according to Pets Best.
Insurer: Pets Best
By: anonymous