224,517+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,517 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Josh
Josh Was great to work with. Helped me find even a better deal for my little guy. Excited to know he’s safe and insured now.
Insurer: Fetch
By: Kris Black
We have 7 Maine Coons with Embrace
We have 7 Maine Coons with Embrace. 2 are over 10 and the other 5 are 7 and under, 2 of them being kittens. Embrace has covered everything from spaying and neutering, annual checkups to dental problems in the 3 oldest cats. Having been cat owners for over 50 years, we've just now discovered the blessings of pet insurance especially with this many at one time. Cats are like dogs who are like people. The older we all get the more medical problems than can and do arise. Medical care is not cheap especially for serious conditions. Embrace has us covered and 4 years in with them we couldn't be happier. And the peace of mind Embrace gives us is the best thing of all.
Insurer: Embrace
By: Ranger CFO
Outstanding Pet Insurance
Zoey, our two-year-old Aussie labradoodle, was recently diagnosed with uveitis/glaucoma. This has required many appointments with pet ophthalmologists as well as multiple prescriptions. The ease in submitting multiple claims (sometimes daily) has been incredible.
Insurer: Embrace
By: Megan Wright
Price Gouging
I am one of Healthy Paws original customers, having the same coverage plan (90% with $100 deductible) since 2012. For context, Healthy Paws was formed in 2009 shortly after co-founder Steve Siadek took a position at a no-kill shelter in after Katrina and wanted to give back. As he stated, "I envisioned Healthy Paws Pet Insurance & Foundation as a way to help both adopted and homeless pets on a national scale." And prior to enrolling with them, I extensively researched options including some of the notable reputable alternatives like Embrace, Pets Best, and Trupanion and immediately excluding some of the bigger players let MetLife and Nationwide, largely due to limitations/schedules. I did not review newer options like Fetch, Figo, and Lemonade as they didn't exist at the time. My experience for the first few years was tremedous. My dog was a puppy, but my premiums were fair ($40/month?) and I found Health Paws customer service extremely responsive and caring the few times I submitted a claim. Since then, sadly, and especially in light of 2024 Chubb acquisition, I have sadly seen the company move away from a caring truly animal/owner-centric model to a for profit machine. My premiums - the increases to which are communicated in email tiny (illegal?) 9pt/12px font - are listed below. Each of the past 5 years, my premiums have increased 30% consistently as my medium-sized dog has aged from 8-12 years: 2020: $70.12 2021: $91.15 2022: $118.49 2023: $154.03 2024: $200.23 I just received notice that shortly my rates are increasing for 2025 will increase to $607.58/month! This represents over a 203% increase likely just when both my dog and I need them most (and after I have been paying hundreds each month). And Healthy Paws response? It's not a relfection of my dog or any specific cliam, but veterinary costs in my state. They suggested I consider lowering coverage and/or increase my deductible. The lowest I can now get my monthly premium by increasing my deductible 900% (to $1000) is still over $330/month unless I want to drop coverage by 10% or 20%. Healthy Paws should be ashamed and Rep. Josh Gottheimer specifically called them out for such practices last year. Sadly, I think we need our government to regulate this industry like we do healthcare or class actions to prevent such unscrupulous business practices.
Insurer: Healthy Paws
By: Matt
Good customer service
Good customer service, many price options to get coverage for my furry friends. Used to be with another insurance carrier. Haven’t once regretted changing to Pets Best.
Insurer: Pets Best
By: Joan
I’m glad my dogs are insured, but
I’m glad my dogs are insured, but I specifically asked them if neutering was covered and the guy assured me it was. It was not. When I called. They said, oh. Sorry. Disappointed
Insurer: Embrace
By: Jennifer Guilland
They process claims quickly and…
They process claims quickly and effectively.
Insurer: Embrace
By: Khalid
If I could rate them at a zero
If I could rate them at a zero, I would. Absolutely abysmal. Waste of money and time. They will find any way possible to not pay out claims. Save your money and pay out of pocket. I could not possibly be more dissatisfied.
Insurer: Embrace
By: Rachel Waltuch
Feels like a runaround
I submitted a claim about 4 months ago and got emails asking for the same thing multiple times that I had already submitted. It was denied and I submitted it again several days ago and have had no response yet.
Insurer: Pets Best
By: ER