218,948+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,948 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fast reimbursement
Fast reimbursement. Excellent customer service and great pet insurance
Insurer: ManyPets
By: NordVPN Customer
Good Customer Service
I'm impressed that a "real" person who answers the customer service line. My experience has shown them to be friendly, caring, knowledgeable and helpful with requests and/or information. Once a claim is filed, I receive notice that has been received (which is helpful); within 7-10 days another notice is sent that claim is paid (or not and reason why) and when to expect direct deposit. The claim process/form is easy to complete on line. I am happy with Embrace Pet Insurance.
Insurer: Embrace
By: Frank Smith
I called directly when I received no…
I called directly when I received no response to a mailed claim in May. The rep was very kind and helpful. He patiently explained that I could email the docs since I had made copies before I mailed the documents. I did so and am pleasantly surprised to have gotten a fast response and a reimbursement. Thank you!
Insurer: Spot
By: Sara Hoover
Coastal Care Veterinary emergency hospital
Coastal Care Awesome place to take your pet. They are compassionate , caring and knowledgeable. The cardiology department definitely knows their stuff. They answer every question ....... there are no stupid questions. The Pets Plus Us insurance company for pets is definitely worth it. I had a substantially large bill. After submitting my bill to Pets Plus Us, I had my refund in less then a week. Amazing! Thank you Claudette
Insurer: Pets Plus Us
By: claudette
explained very well
Joshua explained very well different policy you offer. It was very kind and considered over the phone. He waited on the phone while I entered the information online and what he was quoting me is the same that I found online so I give Joshua a thumbs up and if possible a hug.
Insurer: Fetch
By: G Kelley
Pre-existing BS
I insured my 6-month-old puppy after a worry that she was allergic to her food - it turns out she wasn't. Now she is 2.5 years old (I've been paying $100+/month during this time) and has skin rashes that the vet can't clear up despite multiple different treatments. ALL of which are declined as a pre-existing condition. I hate this company so much - they act like they care and weasel out of any payment they can no matter how flimsy the excuse. Avoid at all costs, it is just throwing your money away.
Insurer: ManyPets
By: Robert Palm
My Fetch Pet claims
I submitted two claims within two weeks of each other. Fetch Pet kept me informed of the progress of my claims every few days. I didn't have to call or email any time during the process.
Insurer: Fetch
By: Patty
Great experience
Great experience. Easy claim process, quick reimbursement.
Insurer: Spot
By: James
Was very skeptical about getting per…
Was very skeptical about getting per insurance due to price. I decided to purchase when I seen the prices compared to other insurance companies. I am beyond happy with the customer service and the ease of submitting my first claim. My claim was processed so fast, unbelievable. Thank you so very much!
Insurer: Spot
By: Phyllis Davis