209,864+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,864 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The agent was extremely knowledgeable
The agent was extremely knowledgeable, helpful and so friendly!
Insurer: MetLife
By: customer
Pumpkin is AWESOME
Pumpkin is AWESOME! So prompt with estimates and cliams! Pumpkin has saved my pet's life!
Insurer: Pumpkin
By: Jennie C
Have had a great experience so far!
Have had a great experience with Healthy Paws so far. I have two dogs 7 & 6 that have been covered since they were puppies. The premiums do go up as they dogs age but they are still reasonable and they have always processed claims quickly without any issues.
Insurer: Healthy Paws
By: Chris Brady
A 4 year client
A 4 year client, I’ve submitted several claims for my Maltipoo. All have been quickly and efficiently processed to my complete satisfaction. A very good company to deal with.
Insurer: Pumpkin
By: customer
Working with MetLife for Pets was a breeze!
Working with MetLife for Pets was a very easy process! Great communication! Made everything easy to understand.
Insurer: MetLife
By: Jillian Spaur
Adoro violated their own 24 month look back policy
Adoro advertises “No confusion, no hoops to jump through, no second-guessing.” They also claim to have a 24-month look-back. My policy starts in April 2026, yet Adoro reached back to January 2024; this is 27 months prior, which is a direct violation of the 24-month look-back rule that they explicitly claim. They even included a note from 4 years ago as part of the reasoning behind another pre-existing label. They used that 2024 note to claim: “Since Cat has a history of weight loss, if a future condition is determined to be the cause of this weight loss, it may not be covered.” That is the definition of confusing, and it doesn’t follow logic. Even if this had not violated their own rules, they ignored the doctor’s notes from that same 2024 visit which explicitly state: "Wt loss R/O: due to changed to canned food" and "Needs dental badly." The cat had a dental less than a month later. By September 15, 2025, they had gained 10% body weight and they also had normal bloodwork (Healthcheck Plus NSF). Weight loss was resolved. If that wasn’t frustrating enough, they used a mention in the September 2025 notes that IF he were to lose weight again in the future, an ultrasound should be done. This is a proactive suggestion for a senior pet, IF they were to need it down the road, not a diagnosis. Flagging a resolved weight loss episode outside of their 24-month window is not “clear, predictable, and built to last” for the owner; it’s ensuring that they won’t have to cover anything. Adoro also used a routine dental suggestion on low-grade tartar in a senior pet, after the pet already had a dental in 2024, to insinuate that they "may" not cover a future dental accident. Illness and accident are not the same category. Saying you won’t cover dental accidents because a vet recommended a senior cat have a dental is like a doctor saying that deafness is the result of not having an annual ear cleaning. Happy to edit my review once they amend the evaluation, but it’s now been 2 days without even so much as a “hey we will get back to you shortly!” reply to my message disputing this error.
Insurer: Adoro
By: Mars R
Easy to use app
Very prompt attention to my claims. The app is very easy to use. I have direct deposit for my claim payments.
Insurer: Spot
By: Anita
All my questions about adding another…
All my questions about adding another puppy to my insurance policy were answered with clarity and patience.
Insurer: Fetch
By: Janice Seidman
My heart
Unfortunately, I’ve had to submit three claims in the last two weeks. And they were extremely fast with reimbursement.
Insurer: Spot
By: Lois Catherine