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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Satisfied
Very quick with claims and the app is easy to use and it’s easy to submit.
Insurer: Spot
By: Rosie Adams
Happy with Embrace Pet Insurance
It took a couple months from the time I submitted my first claim and when I received my first payment from Embrace, but all claims after that were paid very quickly. Having my payments made by direct deposit is very convenient. The process of filing claims is easy, and sending documents is easy. Overall, I'm very pleased with Embrace Pet Insurance and the fact that they have paid by claims.
Insurer: Embrace
By: Cynthia Glover
I Wish Human Insurance Was This Good!
We have always had pet insurance for our rescue dogs, but we have been SO impressed with the "patient centered" care, was of filing a claim, communication, customer service, and speedy reimbursements from Healthy Paws. We hope we don't need it, but these past two years we really did need it! One of our pups, Clark, has had a string of bad luck, with two ACL surgeries back to back, and then getting a foxtail embedded in his face (!). With his heart condition, all procedures are risky, but Healthy Paws enables us to ensure he gets the BEST care. Everything is so expensive, so we are extremely grateful to Healthy Paws for the excellent service they provide. Thank you! Lori, Todd, Bella, and Clark.
Insurer: Healthy Paws
By: Lori Peters
I thought with this insurance I could…
I thought with this insurance I could have been covered better where the problem with my cat and her teeth and gotten reimbursed for some of the payment I had to pay. That was a lot for me for paying everything myself
Insurer: Embrace
By: Jennifer Edwards
First time dog owner
First time pet owner and having pet insurance make one feel at ease. A pet is like a family member. I am pleased to have spot pet insurance.
Insurer: Spot
By: Mendez, Victor
Comprehensive
Comprehensive, customizable insurance coverage at a manageable price.
Insurer: Embrace
By: Michael Vicchiarelli
Lack of company communication
Subject: Complaint Regarding Insurance Cancellation Due to Lack of Notice I am writing to express my frustration over the recent cancellation of my insurance. During a recent move, I did not receive any notice of non-payment. Upon discovering this, I called and paid $600 after an employee assured me that my coverage would continue. Now, I am being denied insurance and asked to pay $2,000 to reinstate it, which I cannot afford as I am on disability. As a loyal customer with no prior missed payments, I feel this situation was mishandled due to poor communication. I request that my insurance be reinstated based on my payment history and the prior assurance given by your employee. I wouldn’t work with this company who only uses you for money and not understanding mistakes that happen
Insurer: Sonnet
By: Shy Cutler
Affordability and excellent processing time
Outstanding to deal with
Insurer: Spot
By: Carol Oneill
Good experience
After a well known company no longer offered pet insurance in my state, I went looking for another one and found Spot. They are fairly priced and the process was pretty easy and straightforward. My vet had to be added to their list and took about a day and my first claim came back really quick after that happened. I’m really impressed so far.
Insurer: Spot
By: Anne Messenie
Nice to have
I must say what a nice insurance to have I’m pleased with this All though the price is very high for a monthly premium , seems to go up each year or sooner Make it adorable please Thank you
Insurer: Embrace
By: Jennifer Chlebda