224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Unfortunately
Unfortunately, it is too difficult getting a representative on the phone, Everything cannot be resolved on line and by chat.
Insurer: Embrace
By: Pat
The guy that helped me I wish I asked…
The guy that helped me I wish I asked for his name and if I did I forgot his name, he was so helpful. He helped change my email, corrected my user name and told me how to update my password. He stayed on the line and walk me thru to upload my claim.. This is five star customer service. Thank you Thank you Thank you.. service was either 10/22 or 10/23/24
Insurer: Embrace
By: Cindy arias
Thanks for making submitting my claim…
Thanks for making submitting my claim and reimbursement easy!
Insurer: Spot
By: amanda stillman
I am so happy with Embrace Pet…
I am so happy with Embrace Pet Insurance. Tell all my friends with pets! Bandit gets treated so good at her visit and the vet really nows her stuff. I always get paid promptly.
Insurer: Embrace
By: Helen Michaels
Seems like this company is a scam
I submitted my review and the option for my dog wasn't clearly listed so I sent numerous emails stating that it was due to pain and just to keep on the.. instead they ignored my emails and gave me a 80
Insurer: Embrace
By: Brittany LaBarre
everything has been good but i am still…
everything has been good but i am still waiting for a claim to be processed. i am out $831. please expidite this process
Insurer: Embrace
By: Andrew Goldstein
You’ll be reimbursed but be prepared to wait
I choose Pets Best because they have one of the best plans (90% reimbursement with unlimited claim amount). However, with my recent claim and several recent claims before it, I have to wait an extraordinary length of time to be reimbursed. I have 2 pets with Pets Best and will continue to use them but it would be beneficial if they could speed up their review times, especially if they have all of the necessary documents to complete the review. I’ll continue to recommend Pets Best because they help give me peace of mind during an emergency but would advise anyone using them to prepare to wait for their money to be returned.
Insurer: Pets Best
By: Austin Kuhs
Easy to Submit Claims!
Submitting a claim is doggone easy and and payment is very fast. Thanks Embrace!
Insurer: Embrace
By: Rebecca Hooper