224,328+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,328 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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If I could give you a zero I would
If I could give you a zero I would. We have PET ER paperwork showing our puppy contracted pneumonia during an accidental kennel experience where he inhaled water. One lung was completely full of fluid and it was a near death experience. They ruled it as a preexisting condition which is ridiculous! We pay for the 90% reimbursement plan and this was an ER visit with several days in the hospital. This was very expensive for us but we pay for the higher reimbursement to help for incidents like this. We’ve tried fighting the claim and have been denied multiple times. What a waste of money.
Insurer: Embrace
By: David and Carrie Smith
Great service
Service, great experience all through
Insurer: Sonnet
By: Rose Butler
"Efficient and thorough"
The claim processing time was fast and efficient.
Insurer: Embrace
By: Ingrid Aikman
The claims process was super easy
The claims process was super easy. Customer service was responsive and kept me in the poop of progress, it was easy to follow the stages of the claims directly in my account. I am grateful I choose Embrace Pet Insurance for my pup.
Insurer: Embrace
By: Veronica
Despite my vet writing multiple…
Despite my vet writing multiple explanations as to why my pets illness is not the result of a preexisting condition, they won’t listen and the medical bills and time have dragged out. I am extremely disappointed in the criteria and disregard for literature surrounding the coverage decisions.
Insurer: Embrace
By: Paige
Quick claim turn around
Quick claim turn around. Friendly service personnel. Everyone I have talked to can be understood and were very helpful and friendly.
Insurer: Spot
By: Craig Murdock
The premium increased almost 100%
The premium increased almost 100%, so I am not renewing.
Insurer: Embrace
By: Bonnita Kinion
Very easy to submit claims
Very easy to submit claims. Fast processing. Only took 1 week to get my refund!
Insurer: Spot
By: Kari Miller
Happy customer …
I’ll make this short and sweet Embrace has the best customer relations I have experienced.
Insurer: Embrace
By: Anthony Accardi
Professional staff.
Professional staff., cost effective..
Insurer: Spot
By: Linda Tanto