224,328+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,328 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The claim process was so simple and easy
The claim process was so simple and easy
Insurer: Spot
By: Robert odgerscustomer
For me you guys are the perfect…
For me you guys are the perfect definition of customer service. You care about our pets and have a strong desire/commitment to helping us through tough situations. We ran into a problem with a claim and you all fixed it the same day. I really appreciate your support and understanding!!! Keep up the outstanding work!!!
Insurer: Embrace
By: Allyn Taylor
We have been very pleased with Fetch…
We have been very pleased with Fetch insurance. They cover both of our Havanese pups and have been very responsive to all of our claims. The payout is about a 2-week process. But they are consistent - no surprises or complications.
Insurer: Fetch
By: Darlene
Looking for insurance
Looking for insurance, I'm looking for my policy to be easy to understand an manage. Embrace has been that so far, though 4/5 is due to the issues with my card on file even though the card on file has been correct and useable.
Insurer: Embrace
By: Jessica Sweeney
Love Embrace!
Love Embrace!! Everyone is pleasant and professional. I Email the Vet's invoice and notes. Get a response same day they were received. A day or two later refund issued to my checking account. Or if needs be they call the Vet and let me know. All done swiftly. If I have questions I call and get answers. Policy concerns explained thoroughly. My cats are seniors. Their requirements are a bit more demanding due to age. Could not be happier with Embrace. Highly recommend.
Insurer: Embrace
By: Diane Wessing
first claim
Just submitted my first claim and it was very easy and quite.
Insurer: Spot
By: Dana Pinder Grant
If I could make a review for 0 stars I would
This is the worst pet insurance ever. They do not care for your dog and their policies always exclude surprisingly the illness your dog had. So for example mine was vomiting, "it doesn't include vomiting". They don't take the time to read your claim, and have a 2 week period while you are paying almost $70 dollars already for the insurance to get "processed". Horrible service, horrible insurance and very "smart" in getting all your money. Do yourselves a favor and do not waste your money.
Insurer: Pets Plus Us
By: Vivian
Easy to file a claim
Easy to file a claim. Instructions are great, app and website are easy to navigate, and reimbursements are quick!
Insurer: Embrace
By: Maria
Claim
I have recently had a number of claims with my boxer who has a heart condition. Pets Plus Us has been super easy to use and I have not even had to contact customer service. This insurance has given me piece of mind to do what is best for my pet. Thank you!
Insurer: Pets Plus Us
By: Karen
I sought a policy with Embrace as…
I sought a policy with Embrace Pet Insurance as referred by “some” of the Veterinary providers for my dog, inherited from our deceased daughter. I did not understand that “anything” previously and historically recorded as a malady would render “all claims null and void”. I paid in approximately $4,000 to Embrace ($161 monthly) from June 2023 to September 2024 plus $Thousands for his care with these same veterinarians. I was ill advised and ignorant of the clauses that Continued to suck money from me without any hope of restitution. This whole industry is a scam. Just because “I should have read the fine print about prior existing conditions” does not make it right for the whole industry to continue to suck the pet owner dry. This is hurt, upon hurt, and being taken advantage of by unscrupulous companies, just because they can. I hate having been a sucker to the whole shebang!!! I will tell everyone that I know and come in contact with to stay away from this fleecing encounter.
Insurer: Embrace
By: Consumer