219,106+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,106 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick and fair
Quick and fair. Submitted my claim in the weekend and got a response ASAP Thank you
Insurer: Spot
By: David Cardez
Intentionally hiding how to cancel service
I feel like your company is intentionally hiding the cancel service, and this makes me very frustrated. It seems dishonest and makes me doubt the quality of your service. If your service was truly good, it shouldn't be difficult to find information on how to cancel. I am very disappointed.
Insurer: Fetch
By: Unhappy customer
Fetch is always great
Fetch is always great. Easy to submit claims. Easy to find answers. Quick turn around. Great communication about claim status.
Insurer: Fetch
By: Bethany
Great app
Great app. Easy to submit claims and research any information.
Insurer: Spot
By: Dana Gonzalez
Lacking transparency
I am a 'believer' in insuring pets, homes, and cars. But in today's post-pandemic world, it's become an entirely new ballgame. The problem is that rates go up and the ins cos cover less and less. Our rate went up approx 20% annually, but what's worse IMO is that they have teased out what is actually being COVERED and called it "customization." For ex, a pet exam and prescriptions are now sep from the overall plan as a so-called "courtesy" to customer. You have to pay extra for that ($20/mth), in order for that to be included in your coverage. That's tantamount to having house ins and saying you have to pay extra for the house! If they respond w/an "I'm sorry" to this note, I'll cancel. I'm so tired of disingenuous apologies. It's about the profit margins. I taught business ethics; don't kid me w/false contrition. I know this is about the bottom line. Just keep it real with people. PLEASE. UPDATE 7/23: You sent an ADVERT in response. I specifically ASKED YOU not to reply. See how well Embrace listens: Not at all.
Insurer: Embrace
By: Leslie E. Sekerka
First claim
I made my first claim and I originally sent in the docs requested by uploading them. Then my claim was stopped waiting for a medical history of my dog. So I e-mailed my files in however a day or two later I was asked to upload the history files as they did not have them so sending them in via e-mail did not help. It took about 2 days to process the claim and then I was paid directly to my account very quickly. So far I am satisfied with Spot Insurance.
Insurer: Spot
By: Randy
Getting refunded properly ty
Getting refunded properly ty
Insurer: Fetch
By: Suzanne Connolly
Go somewhere else
Go somewhere else , not recommended at all The communication is terrible. Service worse 3 months today since I placed my claim and still waiting to be reviewed if you call is a 2 hours wait , emails they take 2 to 3 weeks to answer with vague response
Insurer: Embrace
By: sergio sosa leal