208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
208,199 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,701 reviews
10,964 reviews
5,205 reviews
58,974 reviews
14,626 reviews
Category with most reviews
This chart shows the distribution of review categories.
The turn around for my claims were fast…
The turn around for my claims were fast and efficient
Insurer: MetLife
By: customer
I am still waiting on a claim which…
I am still waiting on a claim which shows approved but with no other information
Insurer: Trupanion
By: david mintz
Spot Insurance is a great company to…
Spot Insurance is a great company to work with , very easy claim process . Will recommend to my family and friends .. I have been extremely happy with this provider
Insurer: Spot
By: Sherri Reily
This company is the best
This company is the best. Wait times on calls are at a minimum. Claims are turned around and resolved promptly. Honestly? I wish my health insurance was this complete!
Insurer: Fetch
By: Shelley Fryer
Not quite "real time" in the portal
You have fast refunds however the system is about 2 steps behind what is actually completed so I am constantly going back in and checking things out of concern that maybe a step was missed.
Insurer: MetLife
By: customer
Very nice and helpful
Very nice and helpful
Insurer: Prudent Pet
By: jenndukegmail.com
After my claim was denied
After my claim was denied, I tried to cancel the policy and a representative talked me out of canceling and said he would re-open the claim which merely needed a more readable documents from the veterinarian. He said he would request the document himself. Two weeks later, no update. Another representative said further documentation was needed and that she would call the vet to get it. Two weeks, no update. Tried to cancel again and they kept giving me the same bull. Meanwhile another month’s premium was paid. I tried to cancel again. She tried to transfer me to a representative who “handles” cancellations. I waited over ten minutes and was told someone would call me back within 24 to 48 hours. I raised hell. She connected me immediately to the “handler,” who tried to talk me out of cancelling again. I put my foot down after months of $70 premiums for two cats and a huge chunk of wasted time with these guys.
Insurer: Spot
By: Consumer
Disappointing Support During a Difficult Time
I had a very frustrating experience with Healthy Paws while trying to understand the claims process after the recent loss of my pet. During three separate phone calls, the representatives I spoke with were rushed, rude, and not very knowledgeable about the process. Given the circumstances, I was hoping for clearer guidance and a bit more patience. Unfortunately, I wasn’t able to get the information I needed until I requested to speak with a supervisor. Only then was the claims process properly explained. During an already difficult time, it would have made a big difference if the first representatives had been more informed and compassionate. I hope the company invests more in training their customer service staff so that pet owners going through challenging situations can receive clear, respectful, and supportive assistance.
Insurer: Healthy Paws
By: Jeremy
I had a question about submitting a…claim
I had a question about submitting a claim and I called and someone was able to walk me through it. My claim was handled promptly.
Insurer: MetLife
By: Karen Brown