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Thank you.
I appreciate so much the assistance Trupanion has provided my Boston Terrier who has a heart condition.
Insurer: Trupanion Canada
By: Sharon
Too early to give an opinion
Actually way too early to give an honest review about the use of the policy but the gentleman I dealt with on the phone to discuss plan options was very helpful. I look forward to working with this group in the future, if any dog medical issues arise. Plan effective November 3, 2024.
Insurer: Embrace
By: Sue Baltimore
This pet insurance is really nice
This pet insurance is really nice. It gives you a peace of mind. Knowing that this company, stands by its word. I have referred others as well. My cat Carmella, Thank you for your service as well. The staff is great as well. Thanks Again for your service. Craig & Gail Simpkins
Insurer: Spot
By: Doris Nock
Very efficient
Very efficient. Just started with my first claims. Very good so far.
Insurer: Spot
By: Fredi Buhler
Very quick response time
Very quick response time
Insurer: Spot
By: Mary Rose Rudman
They stand by what they promise
They stand by what they promise. Claims were so easy to use and they even contacted my Vet to get the documents needed.
Insurer: Spot
By: Mike Monteith
Met Life is the best
I have had to do two claims now for my cat and both times they were very helpful, professional and courteous. I was able to get my claim in and processed very fast and when a small issue came up, I was able to call them and get it taken care of right away with the same great customer service that I have experienced with them before. They are very personable, and I have had nothing but great experiences with them. I am very happy to have MetLife as my pet insurance. I have recommended some of my friends to them also.
Be Aware, They may (DENY), Erin Brockovich your claim
Healthy Paws is not comprehensive nor does it really cover your dog. If your dog has ever had an allergic reaction or skin irritation in the past they will deny the claim. I submitted a claim when he developed a rash after swimming in the bay. He kept scratching which created infection. It went away after treatment with antibiotics, medicated baths and a cortisone injection. It turned out my wife and I had the same itch and bites after swimming in the bay with him. After researching I found its called swimmers itch which is generally caused by nymph jellyfish, crab bacteria and a few others which could be in the water. They denied coverage saying he had a skin allergy in the past. Like the movie Erin Brockovitch there response is deny, deny, deny. Find a more reputable company.
Latest 1 comments
John - We're sorry for any frustration during the processing of your claim. Based upon your communications with our team, an appeal was created. Our team had the appeal review case expedited for you. That appeal claim was covered and applied toward the annual deductible. You should receive a separate email with your Explanation of Benefits noting coverage.
These people are impossible to get in…
These people are impossible to get in touch with. They don’t answer the phone. The email I have doesn’t work, and when my dog died it took me almost a week to get in touch with them to cancel the policy.
Insurer: Pets Best
By: Susie Inns
MetLife
I have been impressed with MetLife pet insurance. I have two cats on Pets Best and one cat on MetLife. I would give a high rating to both. The only thing Pets Best has that MetLife does not, is the opportunity to have them call the vet clinic and pay my bill for me (only available to veterinary employees). Other than that, MetLife has been fantastic at getting my claims done FAST. I adopted a cat who was at the vet weekly getting various treatment for months, including a CT. Thousands of dollars!! MetLife was on it! No hassle and quick response always. They reimbursed me a percentage for everything. I have found that Pets Best is slow in their response to me with previous claims and MetLife is way faster so far. MetLife is a couple dollars more a month than Pets Best but so far it is worth it. I would recommend either insurance in general.