219,190+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,190 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I am disappointed at how long it took…
I am disappointed at how long it took to approve payment of a well visit/ vaccination boosters. I submitted the claim on 6/22. While I appreciate there was regular communication & apologies for the delay in processing, it has taken 30+ days to receive notification of approval of claim. As of today, 8/5 I have not yet received the payment for the claim.
Insurer: Pets Best
By: Debbie Garza
So far so good!
I got this insurance for my 10 y/o shih-apso Maggie 3 years ago. So far its been a lifesaver for my dog and really helps with the cost of her care. She has one preexisting condition that could not be covered under the policy, but everything else has been fine. The claims process is pretty easy with the portal; however, the processing time–from submission to reimbursement–varies, usually 3 weeks. Very happy with my experience.
Insurer: Embrace
By: Zera M.
First time I submitted a claim
First time I submitted a claim. Good so far
Insurer: Embrace
By: Sharon Lucas
Helpful Agent
Justin was super helpful and able to apply my employer discount faster than I could find it online (and I work in IT),
Insurer: Fetch
By: DC
I spoke with Samantha Jenkins who was…
I spoke with Samantha Jenkins who was absolutely a pleasure to chat with. I had several questions about why my claim was still in review and she explained everything with amazing clarity. She was kind, professional and extremely courteous. She truly made me happy that I chose Fetch to help me out with my Ginger. Thanks Samantha 🙏🏻
Insurer: Fetch
By: Jedd Taub
Fetch has been a life saver with…
Fetch has been a life saver with covering my pup’s insurance needs. Easy to upload my documents and quick turnaround!
Insurer: Fetch
By: Niki
Great pet insurance!
Spot is very user friendly and a great service!
Insurer: Spot
By: Julia
Tyler in customer service was very…
Tyler in customer service was very helpful. I had tried to start a claim online but ended up having to submit via email. Tyler in customer service was very helpful.
Insurer: Embrace
By: tammy tomczak
Josh was one of the best customer…
Josh was one of the best customer service reps I have ever dealt with. He was very personable, knowledgeable, friendly, courteous as well as helpful!
Insurer: Fetch
By: Kellie
Personable service when talking…
Personable service when talking directly to person. Kinda awkward when having a chat.
Insurer: Fetch
By: Frank Wooten