219,191+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,191 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Took care of my claim easily
Took care of my claim easily, with no issues!
Insurer: Pets Best
By: Maria Ledger
My agent was Amanda Mello
My agent was Amanda Mello. She was wonderful, well informed and willing to help in any way possible, i also spoke to another agent whose name I did not get, she was just as helpful and wonderful, 2 great employees
Insurer: Fetch Canada
By: Patti Molyneaux
No communication
Filed 2 wellness claims several days greater than 2 weeks...no communication from them. Chat line not working. It took me 30 mins on line to find a telephone no. Apparently they are redoing their computer system and there are unexpected delays which is understandable but lack of communication is not.
Insurer: Fetch
By: Kay Pacheco
Best choice
Excellent insurance company , best prices
Insurer: Sonnet
By: Cory McHatten
Very straightforward interface
Very straightforward interface. Submitting claims was very easy. Claims processed quickly. Overall very easy process.
Insurer: Spot
By: Daniel O'Shea
Had a emergency with my Labrador…
Had a emergency with my Labrador Retriever ingested some type of drug while on a walk at a nearby park. It was an expensive night in an emergency pet hospital they kept until the next day. Glad I had insurance to help with the cost.
Insurer: Embrace
By: Murl Eley
My claim for August was completed, but not July…
My claim for August was completed within a matter of days. My claim from early July hasn’t even been started. Both were puppy wellness visits (vaccinations, etc) so not sure why there is a delay on the one from July.
Insurer: Pets Best
By: Holly Johnson
Very slow in paying claims when they…
Very slow in paying claims when they are large claim amounts! Fast paying for chronic medication claims.
Insurer: Pets Best
By: Melissa Italiani
Great experience with Embrace!
Embrace has always covered the medical expenses that have occurred. My dog was always healthy but since becoming 14 years old, she has recently had some issues. My claims have been taken care of quickly and Chloe's health has improved. She is amazingly active for a dog of her age. I am thankful that I have been able to cover her medical expenses and also the Wellness Plan has helped me to be able to get her shots and checkups on time. She is a happy little dog. Thank you Embrace for the great service you provide.
Insurer: Embrace
By: Jane Visser
You fxcking suck as a company
You fxcking suck as a company. Ended up paying over $2200 out of pocket for my cat because they claimed it was a preexisting condition even though we didn’t know about it until shortly after she was adopted. Customer service is no help. Do not recommend using this company at all.
Insurer: Embrace
By: Kevin Hill