219,191+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,191 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
219,191 total
What are you looking for?
Most selected providers in "April, 2026"
This chart shows the distribution of the most selected pet insurance providers in April, 2026.
Providers with highest rating
19,852 reviews
11,176 reviews
5,546 reviews
55,032 reviews
14,975 reviews
Category with most reviews
This chart shows the distribution of review categories.
Extremely User Friendly
Ease of use. The updates have made submitting claims so much easier. I just need to get better at submitting them more timely.
Insurer: Embrace
By: A.Lyons
Trustworthy insurance provider
Very easy to file a claim. Wellness rewards motivate me to stay current with my dog's care since I know I will get my money back quickly
Insurer: Embrace
By: Barbara Herzer
Awful Experience with Pets Best
I submitted an accident claim for my cat who was urgently seen for ingesting something. Pets Best didn't bother communicating to me during processing and took over a month to deny the claim. I even called customer service to ask what was taking so long and they indicated they needed ALL my cats records from the last year, despite me already uploading the SOAP notes. If I hadn't called i would have never known. I'm a new customer and not at all pleased with how they conduct their business. Poor customer service and they don't pay what you are covered for.
Insurer: Pets Best
By: Ellen
Embrace Is Worth Every Penny
Embrace is worth every penny ! Their claims service is quick and all the staff we have worked with were wonderful! I’m so glad we put health insurance in place for our gal when we got her and a pup. Now it is coming in handy as she is getting up in age.
Insurer: Embrace
By: L M
Fantastic pet insurance!
I have now insured two dogs with Healthy Paws and feel this is a fantastic company. When my previous dog got sick, Healthy Paws checked in on her and was fantastic about covering all her medical needs. And again with my newest dog, Healthy Paws has been covering his disc issues without any issues. They even cover chiropractic treatments and water therapy!! It is better than my human insurance!
Insurer: Healthy Paws
By: L
Refused Claim
Our 3 month old puppy had an episode of a possible seizure. The vet could not be sure what happened, but we thought we were going to lose her. The vet put her on an IV, gave her oxygen, did a blood test and dexamethazone injection. She stayed at the vet for 4 hours and she recovered. The cost totaled $578.85. We filed an insurance claim with Trupanion and provided the vet invoice along with the blood test analysis. Trupanion requested vet notes. We provided what notes existed and Trupanion denied the claim, they felt what was provided was not sufficient. I then called Trupanion to cancel the insurance. They extended my monthly payment due date to resolve the issue. Never heard from them and the extension passed and they charged me another month premium. I called again, for the fourth time and demanded they cancel the policy as they continued to try to stretch it out. Trupanion is unethical and not a business I would ever do business with. This was a totally legitimate claim and they kept saying they needed vet notes which I repeatedly told them they didn't exist. It is just their way of denying the claim.
Insurer: Trupanion
By: Ray
Don’t bother with MetLife pet insurance
I submitted a claim 3 weeks ago and they finally just got back to me today and denied my claim. My dog got started on a medication while on the insurance for joint pain. I tried to submit it to get some money back as it is an expensive medication. They denied it because the pet had to of had pain prior to that visit. Anything prior to that visit wasn’t covered under my insurance then it had to be a pre existing condition. So they won’t pay for the pills because they are just assuming she was in pain prior to that visit. Pretty shady if you ask me. Because I just started noticing that day she was walking weird. But I guess they can assume anything to get out of paying of course. Oh if you want to submit an appeal to get the claim reprocessed again, you have to have your vet fill out the form and send it back to the insurance company. Idk about you but I live in a very rural location and my vet covers 3 different small towns. So for him to take time out of his day to just fill out a form that will probably get denied again is a waist of his time and mine. Also got told on the phone by customer service claims (as an example) - explained that a ACL tear also can be counted as a chronic pre existing condition because the muscle can break down over time. There for that would have started before insurance. So they are really weaseling through the fine print. Sad to say health insurance insurance is better than this and that ain’t saying much.
Insurer: MetLife
By: Sue
great pet insurance
I have been using Embrace pet insurance company for over 3 years now. So far it has been great. No major issues and no huge increases on premiums. Website portal is very easy to use and the times I have called for questions/ issues I have been able to resolve it without delay.
Insurer: Embrace
By: selma ocasio
The customer service was incredible!
The customer service was incredible!
Insurer: Pumpkin
By: customer
This company is amazing
This company is amazing! No hassle claims and affordable premiums. Unfortunately for me I have had several claims to process due to several incidences with my dog but fortunately for me I have manypets to back me up. I have never had any trouble with reimbursement and they are very very quick about getting it done. 6 stars out of 5.
Insurer: ManyPets
By: Brandon Valentine