219,191+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,191 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I love many pets, but am concerned about yearly increases
I would have given a 5 easy stars but I’m am concerned about prices going up yet again. While $5 a year may not seem like much, it adds up especially since I just added a puppy.
Insurer: ManyPets
By: Susan Lohnes
Easy-to-use
Embrace Insurance is easy and friendly to use. Simply have the vet fill out the forms, attach itemized receipt and Vet Dr notes of visit, return to Embrace for refund after deductible. It's that easy!
Insurer: Embrace
By: Donna Devine
Claims are SLOW
MetLife will take up to a MONTH to process claims. And you can call in and try to get them to move faster; they will not. The service is not great. My advice is to go elsewhere.
Insurer: MetLife
By: LISA
Can't seem to expect much followup or professionalism
I purchased this plan through my employee benefits package at work. My cat had blood in her stool so we took her to the vet to be tested for Giardia and other parasites. After taking her to the vet, a claim was promptly submitted. The insurance was highly unresponsive. After what seemed a long time, I received an email from pets best stating that my claim process was delayed but with no specifics. They said nothing was needed on my part or they would reach out. Rather than finish the process, I received another email stating there was a delay and still nothing needed. A few days ago, I received an email stating the claim was denied because they didn't get info from my vet. So some guy in an office emailed and called a few times before throwing their hands up and giving up. That is unprofessional, and I will be looking into choosing another provider.
Insurer: Pets Best
By: Jared
Excellent
We have had no issues with our service so far. Claims portal takes a bit of getting used to but it is overall a very simple process.
Insurer: Pets Plus Us
By: Brittany
Great service and excellent insurance…
Great service and excellent insurance coverage/ affordable! Thank you ☺️
Insurer: Embrace
By: Nafisa Jaghuri
Horrible
Horrible. Never got claims paid would not recommend
Insurer: Embrace
By: Christy
Quick refund
This was my first claim and the whole process was quick and easy. My vet emailed me the receipt from my dogs appointment so I was able to load the bill into the Pets Best system and they confirmed my request immediately and 4 days later I was sent the amount of what they were paying me and it went directly to my bank account.
Insurer: Pets Best
By: Kathy
Pumpkin has provided us wonderful…
Pumpkin has provided us wonderful assistance in claims submitted for our Cooper. It has provided us with peace of mind to know how great Pumpkin is with payment of our claims.
Insurer: Pumpkin
By: customer
Amanda was excellent
Amanda called me back immediately and she patiently explained all my options to me and the various rules exceptions and all. She was very detailed and knowledgeable and I was able to choose a coverage that was perfect for my pet's needs.
Insurer: Fetch Canada
By: Gina Alza