219,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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the good and the bad
Good about the company is that since I got them through Geico, they are reliable, but the company should be more clear using a more friendly way to explain the insurance policy and process. Also it takes too much time to get refunds which are not always refunded, but added to your deductible.
Insurer: Embrace
By: Carolina Despradel
Easy to submit claims and great…
Easy to submit claims and great communication about the status. Excellent customer service !!
Insurer: Fetch
By: Kathryn
Quick and simple
Quick and simple! This process was quick and easy to submit my claim for my dog. There were no issues uploading my itemized receipt and the website is easy to navigate and lays everything out simply. And the money was direct deposited back to my account for my reimbursement.
Insurer: Spot
By: Amanda Pinter
Spot Pet Insurance has great customer…
Spot Pet Insurance has great customer service and benefits. When I got my puppy I decided I never wanted to face huge medical bills and decide whether it was my dog or my wallet that would suffer. My 1 year old lab was just diagnosed with IBD. We've had over $1,000 of testing done, and she requires HP food that is $150 for a 25 lb bag as opposed to the $90 for 40 lbs of Purina she was consuming before. Spot reimburses for prescription food. Having spot is invaluable to us and Pepper.
Insurer: Spot
By: Matt Madden
Experience was great because you…
Experience was great because you covered my cats illness, as stated in his plan. You communicated with updates on a regular basis. And the process with very easy.
Insurer: Pets Best
By: Laurie
It is very easy to file claims
It is very easy to file claims. Customer service has been great. They explained everything and were very friendly
Insurer: Embrace
By: Luchania Tannreuther
…Submitting a claim is easy
Submitting a claim is easy and claims are promptly reviewed and paid.
Insurer: Embrace
By: Kathy Weaver
Excellent turn around time for claim…
Excellent turn around time for claim processing. Easy to use .
Insurer: Embrace
By: Angel Morales
Heather was very understanding and…
Heather was very understanding and helpful when I called regarding my billing issue.
Insurer: Fetch Canada
By: Sara Lepine
Fast quick service at a reasonable…
Fast quick service at a reasonable price. We love the preventive care coverage option. I only wish our policies could be co-termed to start and end together with 1 single simple payment.
Insurer: Pets Best
By: Kimberly Shaw