219,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Been trying to get ahold of Embrace…
Been trying to get ahold of Embrace regarding my claim. The first claim was denied cause my dog couldn't wait 6 months to get arthritis, now again had to take my dog to the vet, submitted a claim, and still waiting. The status claims awaiting for doctor's note, when I spoke to the Embrace agent I was advised that they did receive the notes from the vet and I should hear back soon. Well, went to my app looked at the claims, and guess what it still states awaiting doctors notes, really. I am totally getting annoyed. I know that its almost a month, but just change the status you got the notes, now it states differently. Just want an answer.
Insurer: Embrace
By: Grisel Drouet
I had peace of mind with Embrace
I had peace of mind with Embrace. Everyone o spoke to was so nice.
Insurer: Embrace
By: Susan Gignac
Embrace has been wonderful for me!
Embrace has been wonderful for me and my dog. Submitting claims is easy; payment is prompt; coverage is good. I recently canceled a part of the program I don’t need anymore, and was treated courteously and promptly. The remainder of the program I have is important to me to keep in case of a true emergency.
Insurer: Embrace
By: Liss
Holly’s insurance claim
The people at Spot Pet insurance were easy to work with, and very helpful!
Insurer: Spot
By: Rhonda Dixion
My rate went up after a year
My rate went up after a year. Not worth it imo. There are better rates out there.
Insurer: Embrace
By: Maria Mendoza
Easy to use website and app!!
I've been with Embrace for 5 years now for my boy (dog) Jameson and my other boy (cat) BB. Super easy to submit claims on their app and website. They're very fast to get through the claims and to respond with any questions. Will continue to use Embrace for new furkids!!
Insurer: Embrace
By: Mark Cole
Very Happy with Pets Best
I submitted a claim for my dog around 11 months after his surgery and it took awhile but it was approved. Very pleased with Pets Best!
Insurer: Pets Best
By: dorothy segar
Extremely disappointed beyond belief
First of all, the insurance company claims to give high percentages back from vet bills and whatnot but out of the $400 i spent on my dogs vaccines and one dose of ear drops they gave us a measly $35 back. Furthermore, it took OVER A MONTH for them to process the claim. RIDICULOUS! i was obviously unhappy about these two things so i called them 4 times on different days and was pit on hold each time for almost an hour before i hung up. i would happily cancel my insurance policy with them if they would just answer the phone! Not recommending this company to ANYone.
Insurer: Pets Best
By: Kourtney
I have been with Embrace for 5 years…
I have been with Embrace for 5 years and never used my insurance until recently. My little dog became very sick and had to be admitted to the vet hospital. I admit I didn't know how my insurance would work, especially as the bill was in the thousands of dollars. I can tell you today that Embrace just sent me all the money I spent minus my deductible and co-pay. My dog will need to have more care in his recovery and I don't have to stress about finances and I can focus on helping him recover.
Insurer: Embrace
By: Diana
Dinah was Awesome!!
Dinah was so great. She was empathetic and so patient with my questions. We bonded over our fur babies and she gladly offered me all the information that I needed for submitting a claim for my doodle. Fetch is very lucky to have such a pleasant and devoted employee.
Insurer: Fetch
By: Terri Prizzi