219,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Could not be happier!
Easy to file claims. I had a couple questions and customer service was always very helpful and concerned for my dog and happy to put my stressed out mind at ease. We had to pay out over $10,000 for emergency surgery for our very sick pup. We were reimbursed in less than a week and it only took that long due to an error on my end. All other Wellness and other illness claims have been paid in 2-3 days. Embrace is amazing and we are so thankful to have had the peace of mind that we had this coverage to save our pups life.
Insurer: Embrace
By: Happy customer
Easy to submit claims and fast…
Easy to submit claims and fast reimbursement
Insurer: Pets Best
By: Anthony Figueroa
The response time for claims is slow
The response time for claims is slow. I also worry about premiums increasing for me next year by an amount that will not be reasonable. I just heard from a friend that her premiums went up after her first year even though you paid no claims out to her.
Insurer: Pets Best
By: Karen Henderson Flagg
Easy submission of the claim and fast turnaround time.
Easy submission of the claim. Fast turnaround time on reimbursement. Great coverage.
Insurer: Pets Best
By: Jennifer
Absolutely love this insurance
Absolutely love this insurance. Had to use it many times on my accident prone pup.
Insurer: Embrace
By: Tessa Miller
Customer service mistakes
I told them to put my second dog on my policy. The person i called apparently never did and i didnt find out until i didnt get reinbursted and found out why. Their customer service is not the best either.
Insurer: Embrace
By: Bruce Lee
Incorrect information on reimbursement
I was told that because my Simparica trip covered both heartworm and flea and tick, that I would be reimbursed for both heartworm prevention and flea and tick prevention. The medication is $217 but I was only reimbursed for flea and tick. So instead of $30 for heartworm and $50 for flea and tick, I only got $50. I feel I should have received both, it was what I paid for with essential wellness.
Insurer: Pets Best
By: Nancy Ward
Love this team...
Love this team... Ease to upload claims, great communication when received, when processed, when complete. Thank you!
Insurer: Spot
By: SP
One of the best insurance online.
One of the best insurance online.
Insurer: Sonnet
By: FAYE L
THIS PLACE SEEMS LIKE A SCAM TO ME
THIS PLACE SEEMS LIKE A SCAM TO ME. DO NOT TRUST THEM. I purchased this insurance and filed a claim after the 14 day "Pet Effective Date". This claim was processing for more than 2 months, all while they charged me a monthly insurance fee. After those 2 months they have denied my claim saying it occurred within the 14 day period prior to the "Pet Effective Date". I have provided proof that this isn't the case with an itemized and dated invoice from the Animal Hospital. When attempting to reach the company to dispute this I have had to wait on hold for insanely long periods before being able to speak to anyone.
Insurer: Pets Best
By: Nathan Wagoner