225,209+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,209 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims Experience
I was surprised the claim was processed so quickly.
Insurer: Adoro
By: Cheryl
Claims Experience
Very efficient and fast.
Insurer: Adoro
By: James
Claims Experience
Sense of urgency. Response in a very timely matter. Process of filing a claim very short and quick. Thorough explanations.
Insurer: Adoro
By: Deborah
Claims Experience
Adoro is unbelievably easy to get signed up with, easy to submit claims and extremely fast on paying claims. I would recommend 110% to anyone looking for pet insurance. I was really hesitant about getting pet insurance and researched many companies. I am so grateful I went with Adoro. We adopted 2 black lab puppies in August and I signed them both up for insurance. I really didn't think we would need it especially not in the first year, let alone in the first few months. One of our puppies has already had an ear infection and a mass tumor growth that had to be surgically removed. We are still waiting to see what the growth is and if further treatment will be needed. Needless to say we reached her $1000 deductible and Adoro paid their part for her surgery. For anyone on the fence about getting the pet insurance I highly recommend you get it.
Insurer: Adoro
By: Angela
Satisfied Customer
I've been a member with Pets Best since 2022. Submitting claims has always been easy and user friendly through the portal. I would say in the past 6 months, payments started being processed quicker which is nice. It's a relief to know that if something were to happen to one of my pets I can always get them the best care. I'll never have to make that tough decision of having to put my pet down because I can't afford the treatment which gives me peace of mind. I think if you have a pet, you owe it to them to provide them with a loving home and medical care. Getting pet insurance was the best decision I made for my pets. My employer started offering pet insurance at a group a group rate. I decided to stay with Pets Best because the other insurance had a cap on coverage (specific $ amount that they would only reimburse up to). I'm very satisfied and will continue having my pets covered by Pets Best insurance.
Claims Experience
Quick review, approval, and payment
Insurer: Adoro
By: Chyna
PetsBest is an excellent choice.
Straightforward claims process with Timely payments. Very happy with the service I received from PetsBest after my 4 year old GSDs recent leg injury!
Monthly fee jumped by 90%!!!
I was $118 monthly on a 70%/$500 deductible plan and then in March 2026 it jumped to $225.96/mo! I called them and they said it was due to age of my do (currently 9yrs old and turning 10 in this Nov) and that the claims amount for my state rose! This is triple the California average! Very disappointing but people with new dogs considering Healthy Paw should be aware of this ridiculous increase out of the blue.
Where Have You Been?!
Easiest claims process EVER! I've had pet insurance for over 18 years and this is the easiest claim process that I've ever experienced! I'm SO glad that I found you!
Exactly What Pet Insurance Should Be
When my 12-year-old dog suddenly fell and couldn't get back up, we learned through extensive testing that he was dealing with several significant health issues in addition to the arthritis he had battled for years. The months that followed involved numerous vet visits, specialist consultations, tests, and treatments. Pets Best was there every step of the way. Claims were easy to submit, processed quickly, and reimbursed according to the plan I had chosen. Most reimbursements were deposited directly into my bank account within days. Having that financial support allowed me to focus on my dog's care rather than worrying about the cost, and for that I am incredibly grateful.