217,074+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,074 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Enrollment was quick and easy.
Enrollment was quick and easy.
Insurer: MetLife
By: Kristina Salmeron
Process is Smooth
The process of submitting invoices is easy and I get fast responses. Thank you.
Insurer: Trupanion
By: Bradley Gray
Easy to file online
Easy to file online, rapid review and payment.
Insurer: Spot
By: David Boyd
Repeated Claim Issues/Appeals and Unclear Policy Communication
Our experience with Pets Best health insurance has been consistently disappointing. Each claim we have submitted has required an appeal due to what appeared to be inaccurate or inconsistent initial evaluations. This recurring issue has made the process unnecessarily time-consuming and frustrating. A major concern is the lack of consistency in claim assessments. Decisions seem to vary depending on the reviewer, leading to outcomes that feel subjective rather than based on clear, standardized criteria. In many cases, the initial denials have not appeared justified, requiring additional effort on our part to correct them. Additionally, the overall lack of transparency has been challenging. Certain policy limitations and exclusions were not clearly communicated upfront, which has made it difficult to understand coverage and anticipate claim outcomes. This has created the impression of “hidden” policies that only become apparent after a claim is denied. Due to these ongoing issues—specifically the cumbersome claims process, inconsistent evaluations, and lack of clarity around coverage—I would not choose Pets Best again and cannot recommend their services.
Insurer: Pets Best
By: Jennifer
Spot has made this process simple
Spot has made this process simple
Insurer: Spot
By: Nicole Garavaglia
Horrible
Horrible. They don't want to insure rabbits. They consider gi stasis preexisting. Would not recommend
Insurer: Nationwide
By: Lisa Copeland
Lifelong Customers
We’ve used them for years for our two dogs. It’s been pricey, but worthwhile for us. We’ve used it for numerous ER visits and surgeries with quick turnaround times.
Insurer: Pets Best
By: Miller
The experience was made user-friendly
The experience was made user-friendly, easy to understand, and quick, thank you!
Insurer: MetLife
By: Furbaby Mom
Quick response to claims.
Quick response to claims.
Insurer: MetLife
By: Borrego