217,070+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,070 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very easy and fast
Very easy and fast. Covered all my questions
Insurer: MetLife
By: Donna Holland
Monthly premiums keep going up well…
Monthly premiums keep going up well above competition. But they know you’re stuck with them if your pet had any condition that a new insurer might consider a preexisting condition.
Insurer: Healthy Paws
By: Jennifer Lazinsk
adoro claims experience
The claim was reviewed in an amazing amount of time and I received the payback instantly. It was a great experience!
Insurer: Adoro
By: Hannah
Very friendly and helpful
Amanda was very friendly and helpful over the phone and email.
Insurer: Fetch
By: Jen R
Great customer service all questions answered
I had gotten an estimate online but had so many questions before actually putting my payment through. Finally called, spoke to Karley on the phone and she was lovely. Answered everything and more, she was even able to change my plan according to my needs financially.
Insurer: Fetch Canada
By: Braillyn Giroux
Easy and quick
Easy to fill out and quick. The only thing I didn't like is there is no way to include an additional pet above 3 in the quote without calling them.
Insurer: MetLife
By: Cheryl Falke
Signing up for Embrace was very difficult.
Signing up for Embrace was very tedious. After an initial wait time of about 10 minutes, I was connected to the wrong department. As a result, I had to endure another wait time. The customer service rep. was not particularly knowledgeable in answering questions. The App was a joke. It was very difficult to establish a password as there seemed initially to be a problems in offering that option. Instead, the program wanted to generate its own password. When I was finally offered the chance to create my own password, I was told that I would receive a numerical code via text. I never received a code despite continually requesting one. Next, both my password and username were not recognized. After talking with a second rep., the situation was resolved after two hours total time. I came very close to cancelling my policy with Embrace and trying a different company.
Insurer: Embrace
By: Kevin D. Perruzzi
I love my pets
It's was great to see that I could afford care
Insurer: MetLife
By: I love my pets
Everything went well until I clicked…
Everything went well until I clicked the chat button. They weren't available for chat but there was no way to get rid of the chat box. Hoping nothing was hiding behind that chat box as I finished the transaction; I did not want to start all over.
Insurer: MetLife
By: Miranda