Honestly pet insurance is a scam
They make it as difficult as possible to get reimbursed. They have ridiculous and unreasonable qualifications for what paperwork is acceptable and what’s not, even if it details everything necessary for them to be able to process the claim, i.e. invoice, pricing and soap notes. Customer service was unhelpful as well and didn’t provide any solutions as to why my paperwork was denied. Eff you MetLife.
- INSURER:
MetLife
- POSTED: 05/14/2024
- BY: Nick
- BREED: Siamese
- AGE OF PET: 4 - 6
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So glad we got this insurance
Wr adopted 2 cats after being pawless for a couple of years. I decided to get insurance, thinking it really wouldn't pay off for a few years. Within the 1st year and a half, both had major dental surgeries totalling over $4000 and Met Life paid with no issues. Approved within a couple of days and the money deposited within a couple of days after that. The online submission takes just a couple of minutes. I cannot recommend them highly enough.
- INSURER:
MetLife
- VETERINARIAN:
Cooper's Veterinary Care
- POSTED: 04/23/2024
- BY: VIKI
- BREED: Calico
- AGE OF PET: 0 - 3
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The name of this Insurance Co should be PetsWorst
They denied my claim because they said my pet was injured before the 6 mos wait period. They based this on some commentary in the medical record that stated my dog was injured with horseplay on 12/24. I never even presented to the ER vet until 1/2 and my dog was alone with me out of state as I was visiting my daughter while she was giving birth to my GS and we were staying at an Airbnb. There was no other dog present and we had traveled to the place on 12/22. So, something was put in the medical record by mistake evidently. They make you go through a 90 day appeal process and I have to get records revised. This should not be the case. I presented with dog on 1/2 and got surgery on 1/3. Heresay and commentary by whomever in a medial record should not be basis to deny a claim. If the dog was injured on 12/24, then I would have presented on 12/24. I do not recommend this insurance and I'm sorry I wasted my money on it.
- INSURER:
Pets Best
- VETERINARIAN:
VetMed Dayton, OH
- POSTED: 04/18/2024
- BY: Donna
- BREED: Australian Shepherd, Miniature
- AGE OF PET: 4 - 6
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A MUST HAVE FOR YOUR FUR BABY
I purchased this insurance for Luna as soon as I got her home from the breeder. The entire process was very simple and I loved that I could pick a plan to fit my needs for Luna. It’s been a year now and I’ve sent in several claims and they were very quick to respond and direct deposit is the way to go.
Highly recommend PETS BEST thank you for helping me keep Luna healthy
- INSURER:
Pets Best
- POSTED: 03/24/2024
- BY: Cyndy
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
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Dont wait til its too late get pet insur
I have already recommended it to two people
- INSURER:
Trupanion
- POSTED: 06/09/2023
- BY: Sharon
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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The worst Pet insurance
I only wish I had read the reviews.Same problems there is what I am having.For two years I did not file any claims but my payment was drawn from my account .Filed a claim and was sent through so many run around it is ridiculous. The worst experience.Takes jumping through hoops and 15 days to process is a joke or scam I waited two years and money on a scam. If you are thinking of enrollment in this pet insurance. Two years I never filed a claim. And before care what you say to their customer service people. I am not missing anything you pay upfront And no I will not contact you to discuss anything but getting my money for no claims for two years.Contact me then .I am turning it over to my lawyer.
- INSURER:
MetLife
- POSTED: 05/26/2023
- BY: Anita
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Trupanion - whoop whoop
Trupanion has always been very responsive and quick to reply to claims one way or another. They also do a great job showing you where to find a reason for a denied claim
- INSURER:
Trupanion
- POSTED: 05/20/2023
- BY: Lynn
- BREED:
- AGE OF PET: 0 - 3
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Trupanion Pet Insurance
Love Trupanion. Great Pet Insurance. Pays You Back Fast!
- INSURER:
Trupanion
- POSTED: 05/06/2023
- BY: Tania
- BREED:
- AGE OF PET: 0 - 3
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