217,074+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,074 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim denied
Horrible insurance! Signed up for insurance with Pets Best on 3/3. Brought our puppy home on 3/7. On 3/14 our puppy was having loose stools. We took her to vet trying to help our puppy and her new life with us. It was determined she was gassy. Fast forward to 3/18 when our new addition to the family started throwing up, lethargic, and was severely dehydrated. We rushed her to Blue Pearl Pet ER where she received care. I tried not to worry about the bill because I knew we had insurance on her. Our main focus was getting our puppy back to herself. I submit the claim to Pets Best Insurance where I was told that the claim was denied because it was pre existing illness and that the first claim was short of the 14 day window which in return denied our ER visit
Great customer service as always very…
Great customer service as always very polite and knowledgeable easy to get answers and fix any issues.
Insurer: Fetch Canada
By: Nikki Sharpe
Great Experience!
This was my first claim that I have submitted and was so impressed with how smoothly it was handled. It gave me some confidence that the next time will run just as well!
Insurer: MetLife
By: Angie
I LOVE MY DOG HES FAMILY SO I GOT…
I LOVE MY DOG HES FAMILY SO I GOT INSURANCE TO HELP TAKE CARE OF HIM AND TO GIVE HIM A PROPER BURIAL WHEN TIME COMES..THANK YOU MET LIFE
Insurer: MetLife
By: ERIC HANDY SR
I’ve used Trupanion for years
I’ve used Trupanion for years. I’m satisfied, but the policy of deducting for each visit with similar symptoms is troubling. My sweet dog had been seen by multiple vets and generally treated with the same modality. I’m appealing this issue. My fault I didn’t know Trupanion partnered with Blue Pearl. They ran tests and I received a diagnosis, unfortunately not one I was ready for. Read your policy well. You may have benefits you weren’t aware of. My regret.
Insurer: Trupanion
By: Kathleen
Easy to navigate enrollment
Easy to navigate enrollment
Insurer: MetLife
By: Kristi Gretillat
I can’t say enough how wonderful…
I can’t say enough how wonderful Embrace Pet insurance is I was with a different company for many many many years and I’m kicking myself for not going over to Embrace years ago. They have the quickest turnaround. They don’t hold up your claim for anything if you have all the documentation they send it right out no hassle. My only regret is that I never joined them years ago. I’m telling you if you’re on the fence and you’re debating about which insurance company to go to please give Embrace a try.
Insurer: Embrace
By: Jane Cook
Easy and Easy and Fast Process
Easy and fast process
Insurer: MetLife
By: Dawn Crable
Easy and simple experience!
Easy and simple experience!
Insurer: MetLife
By: David Butz
Claims were very easy to submit and…
Claims were very easy to submit and money was reimbursed within less than 2 weeks. Very friendly staff on the phone answering questions. Highly recommend!
Insurer: Pumpkin
By: Sylvia