219,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Why I did not cancel my policy
I called to cancel my pets policy, not because I was unhappy with Embrace, but because with the rate increase due to aging pets was cost prohibitive. I spoke with a customer representative who never once pressured me to keep my current policy, but instead offered different options. In the end, I went with one of the options as it met my needs and was affordable. I'm glad to continue to be an Embrace Client as my pets and I have always received prompt friendly service with claims, questions and more.
Insurer: Embrace
By: Regina Tiedemann
I always get excellent customer…
I always get excellent customer service. But very disappointed when I have to buy compounded medication for my kitty and it does not come complete with syringes. Especially as much as it cost.
Insurer: Fetch
By: Cindy M.
Excellent 13 year expereince!
We have been Embrace clients for 13 years for our 3 dogs! They have always been a pleasure to work with and reimbursed all covered costs without questions.
Insurer: Embrace
By: Karen Arrese
Always communicate in a timely manner…
Always communicate in a timely manner and process claims w/i a wk.
Insurer: Embrace
By: Monica Luquis
Absolutely awesome!
Absolutely awesome! Spoke with Laura from Fetch about assistance with providing medical records through our Vet and she was the most kindest and helpful worker. 100% recommend, as they really care about your pets as if they were they’re own.
Insurer: Fetch Canada
By: Consumer
friendly,cheerful to talk too,know what their are doing
ALways there to help you when you have a problem.
Insurer: ASPCA
By: JERRY
Awesome Experience with Embrace
We've had both of our dogs insured through Embrace for the past 3 & 1/2 years and have never needed to file a claim until last week. Sadly, after spending two days at the emergency vet, our sweet Rottweiler was diagnosed with an aggressive lymphoma and because she became quite sick very fast, we made the difficult decision to put her to sleep. Through this very difficult process, I was so appreciative of how quickly and easily Embrace handled our claim. I had the money in our account within two days of submitting our invoices in the app. Not only that, once they saw the invoice that included euthanasia, Embrace automatically reached out to us via email to let me know that they would cancel our coverage and refund us any overpaid premium back. This was so appreciated, as I was dreading having to call and take care of canceling her coverage as I am still so sad over the loss of our sweet girl. After this experience, I can't imagine not having Embrace coverage for all of our future pets.
Insurer: Embrace
By: Ronda Malone Burrage
Very communicative
Very communicative. Process is straight forward and easy to use. Once you’ve done 1claim it’s customer friendly. Well done!
Insurer: Embrace
By: Brooke Burton
Embrace has always been there for us
Embrace has always been there for us. Customer service is top notch. Online portal makes submitting a claim easy and reimbursements are quick for covered claims.
Insurer: Embrace
By: Vincent Aliberti
Andrew made our experience great
Andrew made our experience great. He was so helpful and knew what he was talking about. Thank you for such excellent service, Andrew and Sonnet.
Insurer: Sonnet
By: roy buyzat