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Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Figo came through when our dog got sick
We have had Figo for our Havanese Poodle mix since we got him as a pup. We had never had to make a claim until our dog Asher, now age 7, suddenly developed a scary autoimmune disease that caused his platelets to plummet (ITP). Asher had to be hospitalized for several days and needed a blood transfusion and various other medical procedures. The hospital bill for him was significant and so we filed our first set of claims, hoping Figo would come through. We have been so happy with their service! They covered substantial portions of the claims in a timely fashion. Once the claim is processed, the money is deposited right into our accounts. We are so grateful that we chose Figo when Asher was a puppy. It has given us tremendous peace of mind knowing that we were able to do everything possible to save his life. I’m happy to report that Asher is being weaned off of his meds and is doing very well. Figo continues to cover the ongoing costs.
Insurer: Figo
By: Ismary
My first claims ever
I had some questions about my claims so I called the Claims department. The rep named Veronica was awesome. Very knowledgeable and fast when answering all my questions. The experience was extremely positive. I would recommend the company to anyone if my first interaction is the standard. Very grateful. And my claims were process efficiently and fast. Thank you.
Insurer: Embrace
By: Maribel Johai
The cost of keeps going up and is too…
The cost of keeps going up and is too expensive
Insurer: Trupanion
By: Kristen
Claims are easy to submit and…
Claims are easy to submit and reimbursement is FAST!
Insurer: MetLife
By: customer
Fabulous pet insurance
Got my claim resolved in a short time. Customer service rep very courteous and answered my questions.
Insurer: MetLife
By: Susan
Easy submission of claims and quick…
Easy submission of claims and quick processing. Rates are reasonable. Highly recommend.
Insurer: MetLife
By: J & M
Daniel is very courteous and…
Daniel is very courteous and knowledgeable and nice
Insurer: Nationwide
By: Becky
I have no experience with pet…
I have no experience with pet insurance, so when my puppy broke her elbow and needed surgery I was unsure how the claim process would go. I'm pleased to say that it went very well. Working with Spot and submitting a claim was very easy.
Insurer: Spot
By: CHERYL FARRELL
MetLife has excellent coverage
MetLife has excellent coverage. I took my cat to our vet, submitted my claim ( which was very easy) and was reimbursed very quickly. Well worth it for me. I have 2 cats.
Insurer: MetLife
By: Karyn
Thank you.
They are prompt with reimbursements after my submission of invoices and prescriptions that qualify under my insurance plan. My dog is living her best life and care choices are simplified with less stress.
Insurer: Pumpkin
By: Laura