219,498+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,498 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Bad customer service PERIOD
Bad customer service PERIOD Not afraid to take money asap.
Insurer: Prudent Pet
By: Angela Mabe
Exceptional Customer Service
The customer service was exceptional. Everyone I spoke with took the time to listen and do the research needed. They were professional and very knowledgeable. My issue / question was resolved with the one call.
Insurer: Embrace
By: Tina
We have loved our experience with…
We have loved our experience with Embrace. Their customer portal is so easy to use to load records, submit claims, communicate with the team, etc. If we need additional assistance, we just call & speak to a team member; they've always been professional and knowledgeable and able to explain things to us in depth. While we do wish the monthly rates were lower/more affordable (they could be if we lowered coverage limits), we've been grateful that we've had Embrace any time our fur babies aren't feeling well :) Definitely recommend this company if you're looking for pet insurance.
Insurer: Embrace
By: Jason Meuse
The best experience I have ever had…
The best experience I have ever had with insurance. They have a very easy claim process and the coverage is also good.
Insurer: ASPCA
By: Yusuf Ali
Great app and great service
Great app and great service
Insurer: Sonnet
By: Kelly Hickey
Extremely easy to submit claims & Fast…
Extremely easy to submit claims & Fast reimbursement
Insurer: Embrace
By: Terry Rieger
This is my first pet insurance…
This is my first pet insurance experience and it's easy it covers the unexpected emergencies
Insurer: Fetch
By: Matthew
Easy filing procedure
Easy filing procedure. Have not received the final decision so hopefully that will be quick.
Insurer: Embrace
By: Luvmeweims
Poor communication throughout claims…
Poor communication throughout claims process. Claims take a long time to settle. I’m shopping around for alternative pet insurance. Website has unreliable functionality. Claim will state to upload documents, but no button to click to upload.
Insurer: ASPCA
By: Kody Ball
Do Not Use Embrace!
I wish I could give this company 0 stars. I have been paying 10 months into insurance I could not use. When it came time to file a claim, Embrace was not there for me or my precious cats, and actually tried to squeeze $400 more dollars out of me to get an 'add on' that was what I thought I was paying into. BUYER BEWARE! Embrace, neither pet, nor people, friendly.
Insurer: Embrace
By: Concerned Pet Owner