219,498+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,498 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pet's Best is not worth your time
Horrible coverage. I was not expecting to pay my monthly premium on a 100% healthy dog for 3+ years and when I needed the service, it completely let me down. My pup was stung by something at a park and had went into shock. I took her to the nearest emergency vet hospital and got care for her. Pet's Best delayed my claim multiple times claiming "we need to get more info from the vet's office" multiple times. Seemed like they were just trying to delay any sort of payment. After over a month of waiting they came back and paid me a pathetic $371 on a vet bill over a $1550! My dog is 100% healthy and I have been paying my premium since she was a puppy with Pet's Best. I will be letting anyone I know NOT to go with this SCAM of a company. Very disappointing and there was never a clear reason on why they paid back so little. Also there was no way to dispute it! They give you a number to call and that just leads you to voice prompts and a call back. Horrible company.
Insurer: Pets Best
By: Rudy
First time Pet Insurance purchase
After review of all the Pet Insurance options on the market, I decided MetLife Pet provides the best coverage for a reasonable cost. The mobile app is great! Easy to submit claims. My most recent claim for routine vaccines was processed in 2 days. Reimbursement paid directly to my account.
Insurer: MetLife
By: Deborah
Latest 1 comments
Amazing customer service. Pretty easy to use and quick return calls and assistance.
Empathetic staff
Staff member seemed empathetic and genuinely concerned for my dog who got hit by a car that morning.
Insurer: Embrace
By: Veronica
Good coverage with reasonable premium
Vet visit fee is covered, and speedy payment for a claim. Also rehab expenses are covered for injury recovery.
Insurer: Spot Canada
By: Masami Sato
Embrace has been great for my pets
Embrace has been great for my pets; the app and submitting claims is simple. I receive timely notifications of claims being reviewed and completed. I love that it is customizable to deductible, max OOP expenses and the refundable amount. I feel the cost for our 3 cats is reasonable compared to other pet insurances where you are unable to customize anything for your pets’ wellbeing.
Insurer: Embrace
By: Shannon N
Peace of mind
Celina, our newest addition to the family, a 4.5 month old puppy, was attacked by a larger dog, left with severe lacerations, requiring sutures and stitches along with a laundry list of items on the vet bil. Our older dog has a different pet insurance but we wanted to try out Embrace after hearing/reading positive reviews and doing some research. I was impressed with the turn around of our claim most of all and the level of coverage. The monthly cost for the peace of mind is well worth it. Thank you for coming through during such a stressful and horrible time.
Insurer: Embrace
By: diego torres
Efficient and user friendly
Embrace has made the claims process for our Gus so user friendly and efficient. He has had a variety of issues these last few months and we are still trying to get his IBD under control. Thank you Embrace for being there to help us through this process!
Insurer: Embrace
By: Lynn Haugen
BAD BAD INSURANCE COMPANY
BAD BAD INSURANCE COMPANY. DON'T USE THEM THEY LIE AND HOLD CLAIMS HOSTAGE. AFTER YOU PAY THEM FOR A WHILE THEY SEND YOU A LONG LIST OF WHAT THEY WON'T COVER FOR A YEAR WHICH IS BS. I'VE REPORTED THEM TO THEIR STATE ATTORNEY GENERAL'S OFFICE.
Insurer: Embrace
By: Marigail Cooper
Fast and easy claim
Turning in a claim is so easy. Money was deposited into my account within 2 business days!
Insurer: Figo
By: Piper
Glad I made the right choice
I am a first time dog owner so I researched all the pet insurance companies before making my decision. I’m so glad that I picked ASPCA. The claims process was so smooth. We got the reimbursement deposit within days.
Insurer: ASPCA
By: L.G.