208,464+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Asked about an invoice and the agent…
Asked about an invoice and the agent was difficult to deal with and they told me the wrong information. The invoice was never acknowledged and it was not waiting to be processed. I called next business day and spoke to a different agent on the phone and I was told to resubmit the invoice.
Insurer: Trupanion
By: Thalia
Quick and attentive care
Quick and attentive care
Insurer: MetLife
By: Brian
This is the first time that I've had…
This is the first time that I've had pet insurance for my pets. These days you definitely need it. There are so many, but after researching them, I'm so happy that I went with MetLife Pet Insurance. The coverage is what I need and it's super easy to upload a receipt and I received my claim refund very quickly. I was pleasantly surprised.
Insurer: MetLife
By: Lorie C
Easy way to file claims
Easy way to file claims, claims accepted and payment rendered very quick, i feel my pets are safe and covered and thats awesome!!
Insurer: MetLife
By: Franco garcia
MetLife has been horrible to deal with
MetLife has been horrible to deal with, terrible communication, denied valid claims and then forced me to make hours of phone calls with MetLife, my vet, my old insurance provider etc even though MetLife told me that my coverage had a provision that waived any sort of pre-existing conditions limitations, yet then MetLife forced me to call my old pet insurance, get all of their old notes, all of their EOBs and send them to MetLife? And denied emergency care as "routine" multiple times and then when you call them you have to explain yourself three times, sit on the phone for an hour, just to be told that YOU as the CUSTOMER have to go scrounge up a bunch of medical records and EOBs on MetLife behalf because they refuse to do their own labor? If I knew ahead of time how horrible working with MetLife was I would have stayed with Embrace. Embrace is great! If you are reading this review, please DO NOT USE METLIFE
Insurer: MetLife
By: Not so valued customer
User Friendly
Ease of submitting a claim, updates along the way during the process.
Insurer: MetLife
By: customer
Response and payment was quick.
Response and payment was quick.
Insurer: Fetch
By: Paula
MetLife is responsive whether i was…
MetLife is responsive whether i was dealing with a live person over the phone or using the App. Regarding the claim process, it is easy to submit paperwork with the app, and track its progress. MetLife has been there for my dogs.
Insurer: MetLife
By: Racquel G
Met Life makes having pet insurance simpe.
Met Life makes having pet insurance simple. I turned in my veterinary receipt and within 7 days I received my refund.
Insurer: MetLife
By: Aks
Quick response and settlement with no…
Quick response and settlement with no hassles.
Insurer: Spot
By: Donald Nagy