224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Compassionate support, easy claim submission and quick claim resolution
This is my first experience with pet insurance and I am so grateful for Embrace. My cat suddenly stopped eating and drinking and the vet eventually found an intestinal blockage which is a very scary diagnosis. I called Embrace 2 separate times with questions and each time the person I spoke to was informative and, more importantly, compassionate. Submitting my first claim was incredibly easy and it was processed in 4 days! My cat is slowly improving and it is an incredible feeling to know that if she needs additional care I can provide that for her. Thank you Embrace.
Insurer: Embrace
By: Kim
this was my first experience for a…
this was my first experience for a claim laura was extremely helpful
Insurer: Fetch
By: Joseph Roncka
East claim process
On a recent claim, the process was very easy. There was not much to input. I uploaded the invoice, answered a few straightforward questions, and submitted the information. The process was very user friendly.
Insurer: Embrace
By: Jonathan Silberlight
Repeat customer
Jesus was very knowledgeable and helpful. I had Nationwide pet insurance previously and it was a great experience so I came back for my new pup.
Insurer: Nationwide
By: Diane
Claim process is so easy.
Claim process is so easy.
Insurer: Embrace
By: Alan Goodman
Healthy Paws is AMAIZNG!
"I have nothing but GREAT things to say about having my baby boy insured through Healthy Paws! Their quick response time, fantastic coverage, and exceptional customer service have made all the difference. Every representative I’ve spoken with has been kind, knowledgeable, and helpful, always making the process smooth and stress-free. I truly appreciate the peace of mind they provide, knowing my boy is well taken care of. Thank you, Healthy Paws, for helping me keep him happy and healthy!"
Insurer: Healthy Paws
By: Dawn
Pets Best only covered $195 of my $420…
Pets Best only covered $195 of my $420 vet bill.
Insurer: Pets Best
By: David Kennedy
They are scammers
They are scammers! They scammed me out of 3 months of payments. I cancelled my policy soon after opening it and they refuse to refund me for the 3 months I’ve been charged. Months are for November December and January. I was told I’d get a “REFUND “ and still haven’t received it. STAY AWAY!!! They will steal your money!
Insurer: Spot
By: Lori Sullick
Don't use Trupanion
I completely agree with the other 1-star reviews. This company is nearly impossible to reach. I've spent over an hour just waiting on hold to speak with someone. While they offer a callback option, it’s not much help—you’re still stuck waiting since you don’t want to miss their call and start the process all over again. To make matters worse, they mishandled my cancellation and only issued a partial refund. The good news? There are other companies that offer better service at a lower price. I highly recommend looking elsewhere.
Insurer: Trupanion
By: Lauren
Preventative Services
I didn’t realize that preventative services are covered without having to meet the deductible!!!! That’s fantastic!!! The funds were received quickly!!!
Insurer: Spot
By: Carrie Afonso