219,589+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,589 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Courteous,quick and efficient
Excellent user friendly quick and professional.
Insurer: Embrace
By: Chris Rominger
I had to take my dog to the vet
I had to take my dog to the vet. I have a schnauzer due to blood in the stool and last year of a year and a half ago. I had to bring both my schnauzers in. They have done work done. I paid close to $2000 for everything in the last year and a half, and when I put my claims in, I got possibly maybe $230 back from my claim representative was she was very very very nice but that’s the amount of money. I’m paying it is not worth it.
Insurer: Embrace
By: Leon Stepherson
Josh was so helpful and professional!
Josh was so helpful and professional!
Insurer: Fetch
By: Ashley Coulter
Extremely helpful and kind
Extremely helpful and kind
Insurer: Fetch
By: Brandie Giamatti
My first claim was approved fast but…
My first claim was approved fast but had to wait for the money to go into my bank account for days. My second claim is still being processed after a week ? No update
Insurer: Pets Best
By: Tara Jagiello
So far so good
So far so good. Easy to apply. Easy to upload pet medical documents. Easy to set up payments and direct deposit. Thanks for everything Pumpkin!!! Richard E Forche II D.A.V. - U.S.N. Retired
Insurer: Pumpkin
By: Richard E Forche II
My experience with Prudent Pet
My experience with Prudent Pet insurance had been nothing but good. The girl who helped me today was so understanding and patient. Filling a claim is easy but was an error on my part. The girl that helped me was GREAT ! Happy that I choose Prudent Pet Insurance.
Insurer: Prudent Pet
By: michele_abbruzzeseyahoo.com
Claim submission process was…
Claim submission process was straightforward.
Insurer: Embrace
By: Tim Troy
Fast and efficient service.
Our claim was processed timely and efficiently.
Insurer: Fetch
By: Diane
Fetch, no longer good experience
I have updated from 2 stars to 3 stars. Fetch gave somewhat of an explanation for the delay, and they paid as promised. But this number they gave me to call is the one I have been using. I am giving them another chance and not canceling my policy. I they get all their upgrades completed and not causing anymore headaches for policy holders. Reply from Fetch Pet Insurance Hello Elaine, we are so sorry for your frustration. We are in the process of upgrading our systems and some claims are taking longer to process during this time. To speak with a live agent that will be able to help you call us at 866.509.0163 and select option 5. WHY COULD'T THEY HAVE JUST TOLD ME THAT INSTEAD OF GIVING ME THE RUN AROUND? In the past year I had been very happy with Fetch, I recommend them to friends, as they always did what they promised to. In January 2024 I wrote a very favorable review on Fetch. Now at the end of the 1st year policy, I began having problems with them. They usually take 2 weeks to review and paid within 2 weeks. I submitted a claim on 09/17/24, I heard nothing from them until the day after I paid my next year's policy which went from $350. to $964, which I expected as they have quickly paid a few claims on her as promised. Now they again want records back to her first vet visit 2 years ago. They were given all those records in the past now they wanted them again. My vet office sent them everything, they claim they did not get them. When the vet office had proof, they received them then they found them. But still my account says they want more records. When I call a recording tells me they sent a link for me to submit records, without even talking to anyone. It is now a game of how I can get a live person on the phone. to this date 10/7/24 it still has not be resolved. Seriously thinking of canceling my new year policy.
Insurer: Fetch
By: Elaine Lowthorp